Infrastructure Support Analyst

2 weeks ago

Singapore FUTUREX TECHNOLOGIES PTE. LTD. Full time

Possess good Terraform coding skillsets, especially in the provisioning of resources in VMware environment
- At least 6 years of working experience in managing or maintaining virtualised environment such as VMware or Hyper-V.
- Possess a strong understanding of security practices in hypervisor, virtualization system and network is important.
- Relevant technical certifications in the administration and troubleshooting of VMware is mandatory

Specifications

Requirement

Remarks/

Comments

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as

VMware or Hyper-V, with Internet and Intranet Web Applications.

Mandatory

(b) Possess a strong understanding of security practices in server, database, and network is

important.

Mandatory

(c) Relevant technical certifications in the administration and troubleshooting of the

following products will be advantageous:
i) Microsoft Windows Server

Preferred

ii) Redhat (Linux) Server

Preferred

iii) VMware Hypervisor

Preferred

iv) Microsoft SQL Server

Preferred

v) Oracle DB Server

Preferred

vi) CISCO Networks

Preferred

vii) Checkpoint Firewall

Preferred

viii) Palo Alto Networks Firewall

Preferred

(d) Good Project Management experience and skills.

Mandatory

(e) Certifications in IT Project Management will be advantageous.

Preferred

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong

initiative, ownership and possess good inter-personal and analytical skills.

Mandatory

to the area he/she is assigned to support:
i) Assist in the management of Operations, Service Levels and Contract Administration

of the technologies and infrastructures deployed by the Board.

Mandatory

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup

and Recovery Management and Security Management.

Mandatory

iii) Provide governance on the service provided by the Service Provider.

Mandatory

iv) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

Mandatory

v) Conduct internal security reviews and assist in internal and external audits.

Mandatory

vi) Support user projects involving infrastructure acquisitions and evaluations.

Mandatory

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

OR

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

Mandatory

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

OR

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

Mandatory

ix) Continually exploit technological advancements or new processes to improve on the

robustness, performance or resilience of existing operations and services.

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