Client Service Advisors

**Who Are We?**

We are a real estate servicing firm established in 2019 in Singapore, that focuses on serving clients who wish to grow their wealth through property investments. What sets us apart from traditional property agencies as we are run by investors, for investors. Our services go beyond facilitating property transactions; we provide a comprehensive handholding experience for our clients from deep research and curation of investable properties to portfolio planning and **post-purchased administrative support**, giving our clients a seamless and effortless experience in real estate investments.

As part of our promise to our clients that we want to give them the best experience during the entire property purchase process. We are looking, to expand our post-purchased team to serve our clients better and more efficiently in the future.

We value **Commitment, Unity, Drive, Honesty and Reliability **towards achieving the Company’s goals and objectives in the right direction. We are looking for dynamic and motivated individuals who are ready to embark on a rewarding career with us. If you are passionate about the real estate industry and want to be part of a company that values innovation, professionalism, and excellence, then we invite you to join us on this exciting journey. Interested to know more about us? Come be a part of a team that is redefining the real estate industry, and take your career to new heights

**Salary**: SGD3,500.00 - SDG4, 500.00 a month (depending on experience)

Contract Type: Full-time

**Education/Experience**: 1-3 years of experience

No preference in race or gender, must be fluent in English.

**Roles and Responsibilities**:

- Manage clients requests
- Tidy and organize clients documents
- Build good relationships with clients
- Update clients on their property purchase status
- Send regular project updates to client
- Prepare all administrative forms for our clients who are buying properties
- Update and maintain all clients information on our system on a daily basis
- Coordinate with stakeholders to ensure clients purchase processes meet the timeline.
- Arrange for face-to-face appointment with clients to complete property purchase paperwork
- Answer and reply clients enquiries regards to tax filing, property management and letting agent service, bank account opening, and other general enquiries (Trainings will be provided to equip you with the knowledge required)
- Assist Senior Investor Relation and our clients on their property purchase journey in a timely manner and ensure a great customer experience.
- Liaise with different stakeholders (tax agency, property management and letting agent, developer, furniture supplier, banker, clients, etc ) to ensure a smooth post-purchase journey

**Skills & Abilities**:

- Meticulous
- Excellent organization skill
- Good time management
- Self disciplined and self-motivated
- High patience and good customer service skill
- Resourceful and good problem solving skill
- Ability to work under minimum supervision
- Effective English & Mandarin communication skills in both oral and written
- Great communication skills, able to speak confidently with client
- Ability to learn quickly, adapt to change and willingness to work under pressure
- Able to work during weekend occasionally for sales event (off-in-lieu will be granted)
- Proficient in Google Apps (Gmail, Sheets, Form, Docs) Microsoft Excel, Zoom, Adobe PDF, Business Whatsapp
- At least 2 years’ experience in admin / operations / customer service is preferred but others with relevant experience can be considered. Fresh graduate from related Degree and internship experience can be considered for junior role. Preferred experience in real estate industry or hospitality or banking front office

**Personalities That Will Excel With Us**:

- Resourceful
- Great Communication Skills
- Has A Growth Mindset
- A Team Player
- Able To Work In A Fast-paced Environment.
- Positive Mindset
- Self Driven
- People Oriented
- Detailed Oriented
- Independent

**Salary**: $3,500.00 - $4,500.00 per month

**Benefits**:

- Flexible schedule
- Professional development

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)