Guest Relations Coordinator

6 days ago


Singapore THE DANDY PARTNERSHIP PTE. LTD. Full time

**Responsibilities**:

- Handling and managing reservations process through various communication platforms.
- Handle enquiries and ensure all reservation related information are accurately entered into the system.
- Provide efficient and courteous service at all times to guests.
- Always have full knowledge about the restaurants, promotions and special events.
- Work closely with restaurant venues in supporting all related booking enquiries.
- Handle guest complaints and ensure guest satisfaction.
- Able to handle key corporate group bookings.
- Perform any other duties as assigned by the Director of Operations.

**Requirements**:

- Possess at least 2 years reservations experience.
- Experience in handling private events.
- Experience in upscale dining a plus.
- Highly organised.
- Good communication and interpersonal skills.



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