Business Support Executive
5 days ago
**Exciting Opportunity for a Dynamic Administrator in the Cocoa Industry**
We are looking for a proactive and detail-oriented **Administrator**to join our small but dynamic team at the Cocoa Association of Asia (CAA). This role suits someone who thrives in a multitasking environment, enjoys working collaboratively, and is eager to grow professionally within the cocoa and chocolate industry. Our 48 members are Multinationals across the Cocoa and Chocolate value chain.
**Responsibilities**:
- Provide comprehensive **administrative and operational support**to ensure smooth day-to-day operations.
- Coordinate and support **meetings, events, courses, and conferences**— including registration, logistics planning, vendor coordination, and pre/post-event follow-up.
- Liaise professionally with **international members, sponsors, and external partners**.
- Liaise with the **Registry of Societies**on association matters (training provided).
- Prepare, manage, and update **documentation, records, and reports**to keep all information, membership, and distribution lists current.
- Assist in **financial administration**, including expense tracking, invoicing, and budgeting support using QuickBooks, PayPal, and QuickHR.
- Handle **member and external inquiries**promptly and professionally.
- Support **recruitment, onboarding, and HR-related**administrative tasks.
- Assist with **website updates**and coordinating marketing campaigns.
- Participate in **process improvement initiatives**to enhance organisational efficiency.
- Provide **back-up support**for team members as needed.
**Must-Haves**:
- Minimum **2 years of basic bookkeeping experience**, preferably with QuickBooks Online and PayPal.
- At least **2 years of event planning experience**.
- Minimum **2 years of administrative or secretarial experience**.
- Fluent in **English**; proficiency in **Mandarin**(spoken and written) is an advantage.
- **Self-starter**with strong accountability and a sense of responsibility.
- **Good attitude**— adaptable, organised, and able to manage last-minute tasks.
- **Team player**— comfortable in a small-team environment and willing to roll up your sleeves to support others.
**About Us**:
Founded in 2004, the **Cocoa Association of Asia (CAA)**promotes and supports the cocoa industry across the Asia-Pacific region — from farming and processing to manufacturing and trade. Our members include traders, logistics providers, processors, chocolate manufacturers, and FMCG companies, collectively representing more than **90% of cocoa trade and manufacturing**in Asia. CAA works to build a vibrant community that celebrates the art, science, and culture of cocoa.
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