Ecommerce Governance

1 day ago

Central Singapore TIKTOK PTE. LTD. Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $9,000 - $18,000 Per Month**Date Posted**
- 17 hours agoAdditional Details

**Job ID**
- 129535**Job Views**
- 23Roles & Responsibilities

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

**Roles & Responsibilities**

1. Responsible for sellers' compliance management and building up strategies to evaluate sellers' behaviors, including product listing behavior, fulfillment, and services;
2. Responsible for building up the seller enforcement process and working closely with the product team and the tech team to optimize the enforcement system efficiency;
3. Support communications, enforcement actions, and data reporting for the seller enforcement and appeal programs;
4. Work to promote transparency and understanding of policies, including assessing seller plans of action in response to enforcement actions;
5. Responsible for minimizing the number of sellers on the TikTok platform who actively and consistently attempt to engage in non-compliance.

**Qualifications**

1. Bachelor's degree or above;
2. +3 years of hands-on and in-depth experience in e-commerce governance strategies is a must;
3. Fluency in English is a must;
4. Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects;
5. Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness;
6. Strong work ethic and ability to work independently in a fast-paced environment;
- 7. Demonstrated ability to navigate successfully within ambiguity, with multiple priorities in a dynamic, fast-paced, changing environment.Tags

ecommerce

governance

seller

risk

management

strategy

operation

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