Assistant Manager

Pro Bono SG (UEN No. 201700430E) is a registered charity with the status of Institution of a Public Character and a company limited by guarantee. It started as a department within The Law Society of Singapore and later became Law Society Pro Bono Services. Since 2007, we’ve expanded our legal initiatives and programs, helping over 150,000 people with legal awareness, guidance, and representation.

In 2022, we renamed as Pro Bono SG (PBSG) to reflect the commitment of everyone in Singapore to our mission of doing good in the community.

**Our Vision and Mission**:
We serve the community by facilitating access to justice for the needy and vulnerable so that all may have access to justice in Singapore.

**The Job**:
Provides support and assistance to the HOD (Development & Communications) to oversee all aspects of PBSG’s development & communications activities, including fundraising and donor engagement.

**Key Responsibilities**:
1. Monitoring development trends in the community and updating, developing and implementing PBSG’s development and communications plans, strategies, policies and processes accordingly.

2. Fundraising
- Conceptualising and implementing effective fundraising strategies which comply with regulatory requirements and diversify donation streams
- Monitoring and evaluating fundraising activities including preparing reports on fundraising progress and performance, evaluating the effectiveness of specific events and campaigns to determine the strengths, gaps and opportunities and offer suggestions to address them
- Assisting in implementing and ensuring quality and effectiveness of relevant fundraising related events and campaigns, including third party fundraisers
- Planning and organising fundraising events, including vendor management and implementing various aspects of the fundraisers in order to deliver successful events to achieve our fundraising goals
- Providing support on all areas of the fundraising continuum - in terms of donor recruitment, retention, enhancement and relationship management for each donor cluster through systematic CRM/ database management
- Supporting in the timely and relevant post-event appreciation communications and reports.

3. Donor engagement
- Researching potential donors to gain insight into needs, beliefs and donation habits
- Identifying and developing prospects for PBSG’s fundraising priorities
- Supporting the development and delivery plans for acquiring and retaining new sponsors and donors from diversified sectors
- Preparing timely reports/updates on programme outcomes and case stories
- Building long-term relationships with donors to advance mission and fundraising goals of the organisation, including through increasing our donor recognition efforts.
- Maintaining complete and organised database of donors and supporters and fundraising activities
- Managing major gifts, donations and sponsorships including financial gifts and donations in kind where applicable.

4. Stakeholder engagement
- Provide support in the preparation of timely reports/updates on programme outcomes and case stories
- Building long-term relationships with community stakeholders to advance mission and fundraising goals of the organisation.

5. Grant management
- Researching available grants for PBSG’ needs
- Tracking and reporting in accordance with grant requirements.

6. Communications
- Work with the communications team in developing relevant marketing collaterals that support and drive fundraising and advocacy activities
- Work with the communications team to develop our digital/social media platform presence on platforms including our website, YouTube, Facebook, LinkedIn and digital crowdfunding platforms to maximise awareness of PBSG’s programmes and fundraising activities
- Support the creation of collateral such as through the writing and editing of materials including but not limited to digital fundraising campaigns, website and social media posts, videos, podcasts, presentation materials, letters, speeches, human interest stories, etc that support and drive fundraising and advocacy activities.

7. Support implementation of new CRM including through proposing digital solutions, innovation and improvements

**Requirements**:

- Preferably minimum 3 to 5 years’ relevant experience
- Degree in Marketing / Business & Management / Mass Communications / Community Development
- Communication skills - strong verbal and written communication competency
- Research skills - good researcher with ability to source and search for information
- Collaboration skills - relationship building
- Problem solving skills in planning and executing events, including fundraising and outreach events and projects

We look forward to hearing from you.