Senior Av Support Associate

4 days ago

Singapore SPECTRUM AUDIO VISUAL PTE. LTD. Full time

Work Location: Within the organisation or Professional outsourcing, or as and when required and assigned by the superior.

Brief summary of the Senior AV Support Associate : Responsible for providing daily operational technology in support of all Audio/Visual equipment and employee use, maintaining hardware inventories, documenting licensing, and other technical related activities for multiple customers with mínimal supervision and work with a team to ensure high-quality operational support, and provide innovative solutions for our customers.

Job satisfaction factors: Able to gain experience working in multinational companies and opportunity to travel overseas to regional office to experience different cultures and to meet new people.

Responsibility:

- Handle all Audio Visual and Video Conferencing System, which consist of Project Commissioning, Day-to-Day Maintenance, Event Setup and Support and include providing training to users when needed.
- Render above supports to ensure the system is on good performance to meet user needs and requirement
- Project commissioning which consists of all related equipment mentioned:

Assist the Project stakeholders to establish project objectives, procedures, data collection methods, and performance standards within boundaries of corporate policy

Manage ,Co-ordinate and oversee the onsite testing and commissioning of the completed projects

Prepare and ensure that the System documentation including diagrams, equipment information and related documents are up-to-date

Ensure all project implementation to meet the timeline
- Day to Day Maintenance Support:

To attend to all user services and fault requests

Troubleshoot all the fault issues reported

To carry out Preventive Maintenance check on regular basis

All firmware must be updated for all equipment

To dismantle, arrange, install back for any faulty hardware that require RMA with internal backend team (Support) and/ or Manufacturer

To Escalate and follow up the fault ticket till it resolve to manufacturer for higher tier support if needed

To meet the SLA at all times

To review the existing system setup times to times as needed to ensure all the equipment and technology is up to date.

Assist Sales department to work with customers to find and recommend products or services that best meet their needs.

To provide monthly and weekly report as when required

Requirement:

- Technical Certification relating to Audio Visual and IT
- Minimum 3-5 Years’ experience in Audio Visual with fundamental IT infrastructure knowledge
- To have knowledge on AV technology and basic IT system on a technical level
- Must have the ability to understand and communicate to different levels of users within the organization. Possess strong interpersonal skills with heavy focus on customer services.
- Ability to work independently, efficient, team player and detail oriented
- Willing to travel and/or work beyond office hours as and when required

  • Islandwide, SG

    1 week ago

    Singapore AV INTELLIGENCE PTE. LTD. Full time

    Roles & Responsibilities Job Type: Full-Time/Part-Time (Flexible) About Us: AV Intelligence is a leading provider of high-end audio-visual solutions in Singapore and Malaysia. Renowned for our expertise in custom home theaters, premium sound systems, and fully integrated AV installations, we serve discerning residential and commercial clients who demand the...

  • Senior / Associate Executive, Operations Support Services (Event Support)

    10 hours ago

    Singapore SingHealth Group Full time

    National Cancer Centre of Singapore Pte Ltd **Senior / Associate Executive, Operations Support Services (Event Support)**: - Job Category: Administration - Posting Date: 13 Feb 2025 **Senior / Associate Executive, Operation Support Services (Event Support)** **About Us** The National Cancer Centre Singapore (NCCS) is a leading national and regional...

  • ICT/AV Support

    7 days ago

    Singapore Seacare Manpower Services Pte Ltd Full time

    Basic periodic maintenance of AV/IT equipment Troubleshoot technical issues involving AV/IT equipment and systems Physical replacement of faulty AV/IT equipment (e.g. classrooms ceiling mounted projectors) Manage inventory of AV/IT equipment Liaise with vendors regarding maintenance and purchase of AV/IT equipment and consumables Manage user accounts for the...

  • Senior Av Consultant

    2 days ago

    Singapore Arup Full time

    Senior AV Consultant - Singapore, -, Singapore _ **New** AcousticsAsia Pacific Region  SIN00010O **Joining Arup** Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Join Arup’s dynamic Audio-Visual consulting team in Singapore to help grow and enhance our AV design...

  • ICT/AV Support

    5 days ago

    Singapore Seacare Manpower Services Pte Ltd Full time $40,000 - $60,000 per year

    Basic periodic maintenance of AV/IT equipment Troubleshoot technical issues involving AV/IT equipment and systems Physical replacement of faulty AV/IT equipment (e.g. classrooms ceiling mounted projectors) Manage inventory of AV/IT equipment Liaise with vendors regarding maintenance and purchase of AV/IT equipment and consumables Manage user accounts for the...

  • ICT/AV Support

    7 days ago

    Singapore Seacare Manpower Services Full time $40,000 - $60,000 per year

    Basic periodic maintenance of AV/IT equipment Troubleshoot technical issues involving AV/IT equipment and systems Physical replacement of faulty AV/IT equipment (e.g. classrooms ceiling mounted projectors) Manage inventory of AV/IT equipment Liaise with vendors regarding maintenance and purchase of AV/IT equipment and consumables Manage user accounts for the...

  • Av Studio Support Engineer

    10 hours ago

    Singapore ENNOVATEZ PTE. LTD. Full time

    **AV Studio Support Engineer** We are looking for an AV Studio Support Engineer to be based in Singapore, to support an American Multinational Financial company client. **Key Responsibilities**: - Overseeing, operating, and troubleshooting for the audio and video equipment within the Studio, including studio lighting. - Coordinate and communicate with...

  • Av Resource

    1 week ago

    Singapore Rapsys Technologies Full time

    AV Resource **Contract Period**: 15 September 2025 - 31 December 2026 **Work Location**: 170 Yishun Ave 6, Singapore 768959 Working Hours **School Days** - Mondays, Tuesdays, Thursdays, and Fridays: 7.00 am - 4.15 pm (inclusive of 45 mins lunch break) **School Holidays** - Mondays, Tuesdays, Thursdays, and Fridays: 7.30 am - 4.45 pm (inclusive of 45 mins...

  • Av Executive, School(Cedar Avenue)

    2 weeks ago

    Singapore WSH EXPERTS PTE LTD Full time

    Job Description & Requirements 1) AV Executive Assist in School-Wide Operation of Audio-Visual Facilities  Provide AV technical support to staff to facilitate the delivery of lessons, CCA, exams, meetings and at school events and functions  Set-up AV facilities in rooms and venues for lectures, exams, school events and functions  Set-up and...

  • Av and IT Support

    2 weeks ago

    Singapore ECO-ITS PRIVATE LIMITED Full time

    Working Hours: Monday, Fridays and Saturdays: 06:45pm - 10:30pm Saturdays: 08:00am - 05:00pm Make-up Class Days: 08:00am - 10:30pm Contract from January to December 2026 **About the Job** Provide continual AV/IT support to our users during your working hours. Maintaining operations for the weeknights or make-up classes on weekends and for events...