Service Technician

2 weeks ago

Serangoon, Singapore PATEC PTE. LTD. Full time

**Job purpose**:
Provide training, installation, troubleshooting, repairs, testing and maintenance of field devices professionally, delivering service success that improves customer satisfaction, maximizes customer retention and increases profitability.

**Responsibilities**:

- Build / Assemble mechanical / electronic components according to requirements.
- Inspect machines and run diagnostic tests to uncover potential technical or functionality issues, and determine appropriate solutions.
- Perform repairs and/or maintenance on machinery, equipment and systems for maximum reliability.
- Provide consultation on correct maintenance and preventive measures to clients.
- Manage on site deployment / installation, testing, troubleshooting, maintenance and repairs.
- Issue Job Order / quotation of spare parts
- Provide service and customer support during site visits.
- Preparation of service reports and records
- Work closely with team members in customer support, field test, deployment and arrange the service/deployment schedule.
- Possess good attitude, and willingness to learn
- Any other ad-hoc duties assigned

**Requirements**:

- **Education** - Diploma in Mechatronics/ Electrical/ Electronic Engineering or equivalent
- **Experience **- Able to troubleshoot and repair both electrical and electronic components inside the machine/ equipment.
- **Others **— Own a transport will be an added advantage (Required to travel to customer's site). Proficient in MS Office (Power Point, Words, Excel)
- Able to communicate with customer (important).
- Able to multi tasks and adapt to the fast-paced work environment.
- A team player with positive working attitude and problem solving initiative
- Customer focused and service oriented
- Good interpersonal and communication skills
- Able to work independently and keen to learn

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $2,500.00 per month

Schedule:

- Monday to Friday

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