Head of Infrastructure

4 days ago

Singapore ORFEOSTORY PTE. LTD. Full time

**About Us**

As part of our continued growth, we are seeking a **Head of Infrastructure & Network Services**to lead our infrastructure and network services division. This is a critical leadership role that will shape and deliver high-value solutions for our diverse clientele across industries.

**Role Overview**

You will oversee **infrastructure and network-related projects**, provide technical leadership, and ensure excellence in solution design, implementation, and post-sales support. The role requires deep expertise in **network security, firewall management, and infrastructure architecture**, combined with proven experience in **client-facing project management**.

**Key Responsibilities**
- Lead the planning, design, and deployment of network infrastructure and IT services for clients.
- Provide **technical leadership**across projects, ensuring best practices in architecture, patching, upgrading, and maintenance.
- Building a team of engineers to deliver **end-to-end solutions**including firewalls, switches, routers, wireless controllers, and access points.
- Act as the **primary technical interface with customers**, managing stakeholder relationships and ensuring project success.
- Deliver post-sales support, troubleshooting, and day-2 operations management.
- L2/L3 support
- Ensure compliance with security standards and high service availability.

**Requirements**:

- **Minimum 10 years of IT experience**with strong expertise in network infrastructure and security.
- Proven leadership in roles such as **Technical Lead, or Team Lead**.
- diploma or higher in Information Technology or equivalent.
- Professional certifications preferred:

- Fortinet Certified Professional (FortiGate, FortiClient EMS)
- Cisco certifications (CCNA/CCNP)
- Avaya Implementation Specialist
- Palo Alto / Checkpoint Firewall certifications
- Knowledge with a wide range of technologies: Cisco, Fortinet, Palo Alto, Avaya, Ruckus, Aruba, HPE, Mellanox, Juniper, Ubiquiti, Checkpoint, etc.
- Strong project portfolio including experience with large organisations or government agencies
- Excellent communication and stakeholder management skills.

**Why Join Us?**
- Be a leader in shaping Orfeostory’s infrastructure and managed IT services.
- Work on high-profile projects with clients across diverse industries.
- Opportunity to grow the technical team.
- Attractive compensation package including AWS, performance bonus, and growth opportunities.

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