Regional Network Engineer

2 weeks ago

Singapore LMA Full time

LMA SingaporePosted 3 hours ago Permanent S$96k - S$108k

**Regional Network Engineer**

**SUMMARY**:
In addition, he/she will provide feedback, suggestions, troubleshooting, and guidance to worldwide system/network administrators and global IT support groups. Documents, tracks and monitors any related problems to ensure a nearly 100% system uptime.

**GENERAL RESPONSIBILITIES**:

- Responsible for the Global Network design, configuration, monitoring process documentation, and Operational support of the company
- Serves as a technical resource to IT Helpdesk Team
- Provide individual and group instruction, as needed, on the use of equipment, software and network features.
- Assist with preparing and providing necessary project information to support the company’s strategy.
- Work with cross-function organization teams to ensure the coordination of resources for technology projects and that all services have needed information regarding the implementation of technology.
- Work closely with local country/region-based IT functions to implement global initiatives.
- Work closely with local country-based IT functions to support, maintain and enhance the regional IT Infrastructure.
- Manage and lead hardware, software, and network migration and upgrade efforts of varying size and complexity.
- Implement appropriate systems management and operational support tools
- System failure analysis and recovery; ensuring the consistency and integrity of all systems and networks.
- Manage Third Party vendors for delivery of Infrastructure and services.
- Provide L3 technical support across all systems and core infrastructure with multiple Points of Presence that are geographically dispersed
- Out-of-hours will be required as part of this position.
- International travel will be required as part of this position.
- Other duties as deemed appropriate by the company’s Director of IT.

**QUALIFICATIONS**:

- Strong Organizational skills - effectively handling multiple tasks simultaneously, prioritizing, and executing assigned deliverables.
- Project Management experience including the coordination of 3rd party suppliers and partners.
- Good knowledge of Communications and Network Concepts such as Routing, VoIP, firewalls, etc.
- Good ability to identify problems and escalation of problems
- Good ability to liaise with second-line, vendors or third-party support groups.
- Minimum 8 years of experience in configuring and administering routers, switches, Access Points, firewalls, and network products (Cisco / Palo Alto/ Ubiquity)
- Ability to assist and support IT resources remotely.
- Ability to work as part of a team and individually.

**EDUCATION AND EXPERIENCE**:

- College-level degree in IT Discipline
- 10 years of relevant experience in the IT Field
- Experience in supporting remote offices
- CCNP certification is an advantage.

Company Reg No.: 201131609D | License No.: 11C4684 | EA Reg no: R1871156

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