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CRM Marketing Specialist

2 weeks ago

Singapore Endowus Full time

Marketing Team | Singapore

**About us**:
Endowus is Asia’s leading fee-only digital wealth platform. Headquartered in Singapore, we are the first digital advisor to span both private wealth and public pension savings (CPF & SRS), helping all investors grow their money with expert advice, institutional access to financial solutions, low & fair fees, and a delightful personalised digital wealth experience.

Our clients entrust us with a responsibility that goes far beyond technology or financial markets - they entrust us with their wealth - their livelihoods and ambitions of a better future for themselves and their loved ones. Our mission is clear: help people invest better so they can live easier today, and better tomorrow.

**The people you will work with**:
The team has deep domain knowledge in finance and technology, bringing together decades of experience at Goldman Sachs, Morgan Stanley, UBS, Credit Suisse, The Blackstone Group, AQR, Grab, Dropbox, Lyft, Redmart, Carousell, Bytedance, Grab, Kakao, Alibaba, and more. See our leadership team here. We practise inclusion and treasure our diversity in background and experience. A diverse team is our biggest asset and we look for people who share our belief in Endowus' clear mission.**‍**

**Investors, recognition, licensing**:
Endowus is backed by global leading strategic and venture capital investors including UBS, Samsung Ventures, EDBI, Prosus Ventures, ZVC, Singtel Innov8, Lightspeed Venture Partners, and SoftBank Ventures Asia.

Endowus has been recognised by the industry with the following awards: Singapore’s Rising Star and Fintech Innovation (Asia Asset Management’s Best of the Best Awards 2021), LinkedIn Top Start-ups 2021, WealthTech of the Year (Asia FinTech Awards 2021), and the top 15 Singapore’s Best Workplaces Award (Great Place to Work).

Endowus is licensed by the Monetary Authority of Singapore (MAS).

**The roles and responsibilities are as follows**:

- Responsible for all CRM related initiatives including onboarding automations, funnel conversion, branding initiatives, referral campaigns, audience building and segmentation, etc.
- Take ownership of CRM software and liaise with various stakeholders for platform optimisation and management
- Optimize CRM flow for effective sales funnel improving lead conversion and strengthening brand loyalty
- Generate CRM reports with data-driven recommendations
- Design and conduct A/B tests, collect and analyze data٫ identify trends and insights
- Manage and execute on CRM channels as client engagement and funnel optimisation channels

**Skills, qualifications and requirements**:

- A strong desire to learn, grow and collaborate to build a meaningful enterprise in solving for the biggest pain points in investing and wealth by leveraging technology
- Self-motivated, diligent, collaborative and uplifting team player with a hunger to learn, contribute and take ownership
- Minimum 2-year CRM experience with platform knowledge (e.g Braze, Appsflyer, CleverTap, etc)
- Be a strategic planner with strong logical thinking, comfortable with data and numbers
- Strong communication skills, to work with multiple stakeholders from content writing to collaborating with internal teams
- Eye for detail to manage integrity of CRM data
- Work experience in marketing roles in the technology and/or financial services industry is a plus
- Experience with data analytics and data extraction (SQL) is a plus
- Adept at Microsoft Office Powerpoint and Word, with proficient Excel skills

**Other Details**
- Opportunity to work at an exciting, fast-growing Fintech company in Singapore with ambitions of regional expansion
- Join the most sophisticated WealthTech in Singapore, and learn from a highly accomplished and experienced team
- A friendly, collaborative and team-spirited culture driven by self-motivation and the desire to learn and grow
- Competitive pay with standard health, leave and social benefits provided
- Looking for committed, long-term team members who can help build the company to great value

**Benefits & perks**:

- Stock options in a fast growing company**:

- Employee discount for investing at Endowus
- Flexible working hours and locations so you can live life and your best work - you are trusted to be responsible
- Competitive Staff Benefits; Annual Leave, Medical insurance, Dental**:

- Productivity Equipment; Omnidesk Standing Desk & Ergonomic Chairs, Dell UltraSharp USB Type-C Monitor, high-end computer peripherals
- Choice of Apple or PC equipment
- Additional S$250 /HKD 1450 budget for your favourite hardware to boost productivity** **

**Note:

- is only applicable to Full-Time employees**
**‍***:

- How to apply
- Everyone can be an Endowus client. If you are not yet a client, please create an account to understand our services and technology, and can see if our mission is something that aligns with your personal beliefs. We value your feedback on our product and will ask you for your insi