Application Support Analyst
7 days ago
As an Application Support Analyst, a typical day might include the following:
- Perform the triage of customers’ queries according to SLA
- Create Knowledge base article on a recurring topic
- Write and send a customers’ external communication
- Provide training to a new customer on how to interact with our Service Desk
- Organize a call with the level 3 support team to assist with resolution of an incident
- Deliver technical advice to one of our customers
- Investigate and analyze a technical production issue
- Consolidate monthly service statistics and reports
**You’re good at**:
- Having a solid IT experience in the Financial Industry
- Providing technical support to clients
- Getting around a Windows Server
- Learning new software features
- Working both independently and with a team
- Working under pressure when required
**Extra awesome**:
- You’re fluent in another language
- Experience working with Salesforce for Service Desk
- Knowledge of SWIFT solutions (Alliance Access / Alliance Gateway)
- Understanding basic networking concepts
-
Application Support Analyst
7 days ago
Singapore Titansoft Pte Ltd Full timeJoin us to apply for the Application Support Analyst role at Titansoft Pte Ltd About Us Do you have a keen and methodical eye for solving complex puzzles? Are you confident in handling numbers? Do you enjoy navigating data to create meaningful tables and graphs? If so, the role of an Application Support Analyst (ASA) might be perfect for you!As an ASA, you...
-
Application Support Analyst
2 weeks ago
Singapore Volt Singapore Full time**IT Application Support Analyst - 12 Months Contract - Singapore** Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres. - Evaluating business processes - Uncovering areas for improvement - Performing requirement analysis - Stakeholder reports - Develop plans and monitor the performance of the rolled...
-
Application Support Analyst
1 week ago
Singapore SAGL CONSULTING PTE. LTD. Full timeJob Summary The Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance.Key Responsibilities Monitor and maintain application performance, availability, and security. Perform health checks,...
-
Application Support Analyst
5 days ago
Singapore SAGL CONSULTING PTE. LTD. Full timeJob Summary The Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance. Key Responsibilities Monitor and maintain application performance, availability, and security. Perform health...
-
Application Support Analyst
2 weeks ago
Singapore Volt Full timeLocation: - Singapore- Job Type: - Permanent- Salary: - S$3500 - S$5900 per month- Reference: - BBBH10378_1689218986- Contact: - Maverick Khoo- **IT Application Support Analyst - 12 Months Contract - Singapore** Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres. - Evaluating business processes -...
-
Application Support Analyst
5 days ago
Singapore SmartStream Full time**Description** - Open Date: - Close Date: - Application Support Analyst - Salary up to $79,800 SGD dependent on experience - Office Based Singapore role- SmartStream is a global software and managed services provider that in challenging markets conditions has outpaced its rivals in the financial markets sector, creating an impressive base of more than...
-
Application Support Analyst
7 days ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeSeeking for an experienced Application Support Analyst to support and enhance the stability, performance, and scalability of our client's critical financial systems. Key Responsibilities Provide Tier 2/3 support, troubleshoot complex issues, and participate in on-call rotations. Perform root cause analysis and implement preventive measures. Automate manual...
-
Application Support Analyst
5 days ago
Singapore TANGSPAC CONSULTING PTE LTD Full timeBanking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to support their mission critical banking systems Roles: - Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues. - Performing root cause analysis - Ensuring timefly resolution...
-
Applications Support Analyst
2 weeks ago
Singapore Citi Full timeThe Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
-
Application Support Analyst X2
5 days ago
Singapore SEARCH INDEX PTE. LTD. Full timeApplication Support Analyst x2 (SAP FICO/ MM/ SD/ Up to $8,000 +Good Bonus & Benefits) - Up to $8,000 + Attractive Bonus + Good Benefits - Multiple Openings and Roles Available Not Specified