Microsoft Dynamics 365 F&o Senior Retail Functional

**What are you looking for?
If it’s a career that offers growth opportunities, an independent work environment, and a dynamic, supportive company with a strong ethical culture - keep reading. If it’s working with a team that has passion for their work, a good sense of fun, and a strong work-ethic - keep reading. If it’s working in a collaborative environment that encourages and supports growth and change - keep reading. If you are an experienced Marketing professional and would like the opportunity to work with one of Microsoft’s largest, Global, multi-award winning partners - keep reading.

**Who is sa.global
sa.global is the major global provider of Microsoft Dynamics 365 Operations solutions for professional services firms and other project-driven organizations. Our team provides support and consulting services to improve efficiencies and streamline operations in order to enable our clients’ businesses to grow. With an experienced team, we are able to participate in a variety of business models focusing on the implementation of a successful Dynamics 365 solution.

The main role of an LS Retail Consultant is to assist sa.global clients in the implementation of the solution.

**Responsibility areas
- Analyse customers' business processes, their needs and their system design
- Use LS Retail and POS expertise to identify, present and deliver Point of Sale / Retail solutions
- Work with customers to streamline their existing processes with LS Retail
- Interpret business needs in solution design
- Provide onsite and offsite consulting services
- Support and coach other team members as needed (technical and functional);
- Providing and directing user training for external and internal clients
- Lead the Go-Live and Post-go-live support
- Assist the team's pre-sales efforts as needed, demonstrating the operation of LS Retail and the capabilities and modalities of the system.
- Proactively identify, analyse, and respond to issues and risks.
- Foster teamwork, mentor, and train consultants on best practices, project methodology, and professional client service.
- Suggest areas of improvement in methodology and internal processes along with potential solutions.
- Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation

**Essential Criteria
- Minimum Bachelor’s degree, preferably in Information technology or equivalent professional qualification.
- Have at least two (2) years of experience implementing LS Retail, having done design, analysis and configuration
- Experience with D365 F&O
- Previous experience in a retail environment in an analyst or advisor role;
- Mastery of MS Office tools
- Excellent business process knowledge
- Excellent analytical and problem-solving skills
- Good oral and written communication skills, in English
- Strong understanding of industry-standard business practices supported by D365 Business Central.
- Business intelligence understanding including Reporting and Analytics.

**Who we are a looking for:
- Highly confident with providing support and training to users
- Attention to detail and a keen desire to deliver the highest quality solutions to customers
- Complex problem solver with creative solutions
- Self-Starter with ability to handle multiple tasks and shifting priorities
- Thinks clearly and calmly under pressure
- Places emphasis on client satisfaction
- Business analysis
- Client facing skills

**Why work for sa.global
- You will work in an agile work environment that provides you with opportunities to learn, scale-up, and adapt effectively. We are open to new ideas and look at sharing knowledge and best practices across the organization.
- You will be working with a highly experienced, collaborative, supportive, and fun team.
- You will work for one of the leading global Dynamics 365 providers. Microsoft has named sa.global their Microsoft Dynamics Professional Services Industry Partner of the Year.
- We are on the forefront of new technologies. We were one of the early adopters to Dynamics 365 F&O for internal use.
- You will be part of one of the largest resource pools of any global Microsoft Dynamics 365 partner - bringing local expertise combined with global reach.