Underwriting Assistant

**Underwriting Assistant**

Singapore

The Underwriting Assistant will be a team player within the Middle Office team and will perform tasks that support the Underwriting team. As owner and principal facilitator of assigned accounts, the Underwriting Assistant will perform front-to-end activities throughout the life-cycle of renewal and prospect accounts from submission to expiration. The Underwriting Assistant will be engaged in ongoing development of his/her knowledge of commercial insurance related to his/her specialized line of business.

**DISCOVER** **your opportunity**

What will your essential responsibilities include?

Submission/Renewal Phase
- Timely requests to shares services team for quote creation and name clearance activities
- Timely and accurate binding (or declinature) of quotes
- Management of account portfolio

Implementation Phase
- Timely and accurate processing of premiums
- Proactive engagement with underwriting to ensure new and renewed accounts have an efficient and smooth account hand over, ensuring information received is understood and complete in order to process policies on system(s)
- Ensures timely and complete documentation of files handled by role holder in UW file (on Document Management System)
- Accountable for correct (RI) premium, (RI) commission and tax bookings in processing systems
- Support Credit Control team in Premium collection

Maintenance Phase
- At request of Underwriting, ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries)
- Ensure appropriate communication flow between Underwriting, Middle Office and Shared Services
- Foster positive relationship with internal/external counterparts to get a mutual understanding of their needs
- Deal with and address requests originating from client/broker immediately and refer to Underwriting as required and as timely as possible. Seek confirmation from Underwriting prior to implementation of change request

General Support
- Develop an internal network for facilitating the transfer of information and data between functions and departments in order to service the requirements of the underwriters and clients/brokers
- Develop expert level knowledge with regards to systems, and processes and keep abreast of new guidelines published.
- Ensure data quality accuracy ratios at the defined level/metrics
- Support project work to ensure that existing processes meet requirements

You will report to the Middle Office Team Lead, Singapore.

**SHARE your talent**

We’re looking for someone who has these abilities and skills:

- 2+ years related insurance experience and/or training, or equivalent combination of education and experience.
- Excellent verbal and written communication, collaboration, presentation and influencing skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities
- Develop and maintain productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Provide guidance and seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team
- Understands the importance of getting the little details right and takes pride in getting it right the first time.
- Ability to plan each day/week depending of workloads. Must possess the skill to prioritize extra tasks as they arise
- Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills
- Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
- Experience in administration / client service function with skills that are put to use with internal & external stakeholders
- Advanced working techniques / self-organization skills to manage assigned portfolio of accounts, keep overview of to-do’s and various deadlines by account, keeps track of in
- and external correspondence by account
- Management of Shared Service Centre functions and processes beneficial
- MS Office knowledge at normal user level
- Genius knowledge would be beneficial

**FIND your future**

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an inno