Restaurant Shift Manager

4 days ago

Singapore URBAN EATS FACTORY PTE. LTD. Full time

**Job Description: Restaurant Shift Manager**

**Position**:Restaurant Shift Manager

**Location**:UBI

**Type**:Full-Time / Part-Time

**Overview**:
**Key Responsibilities**

1. **Shift Operations**:

- Manage the restaurant’s operations during assigned shifts.
- Ensure all opening, mid-shift, and closing duties are completed efficiently.

2. **Staff Management**:

- Supervise, train, and mentor team members to perform at their best.
- Schedule and delegate tasks to optimize productivity.
- Address and resolve any team conflicts professionally.

3. **Customer Service**:

- Maintain high standards of hospitality and address customer inquiries or complaints promptly.
- Oversee the dining area to ensure a positive guest experience.

4. **Inventory and Supplies**:

- Monitor inventory levels and coordinate with the kitchen and suppliers to ensure stock availability.
- Minimize waste by adhering to portion controls and reducing unnecessary costs.

5. **Health and Safety Compliance**:

- Ensure compliance with all health, safety, and hygiene standards.
- Conduct routine inspections of food preparation and service areas.

6. **Financial Responsibilities**:

- Assist with daily cash handling, including closing tills and preparing shift reports.
- Monitor labor and operational costs during shifts to ensure profitability.

**Requirements**:
1. **Experience and Skills**:

- Proven experience in a supervisory role within the restaurant or hospitality industry (2+ years preferred).
- Strong leadership and communication skills.
- Customer service-oriented with problem-solving abilities.

2. **Technical Knowledge**:

- Familiarity with Point of Sale (POS) systems and basic financial processes.
- Understanding of food safety regulations and certifications (e.g., Food Handler’s License or equivalent).

3. **Personal Attributes**:

- Ability to work in a fast-paced environment and remain calm under pressure.
- Exceptional time management and multitasking skills.
- A proactive and positive attitude toward challenges and team-building.

4. **Education**:

- High school diploma or equivalent (Bachelor’s degree in Hospitality Management or related field is a plus).

**What We Offer**:

- Competitive salary
- Opportunities for career growth and development
- Flexible scheduling
- Employee discounts and other perks

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