Business Intern, Services Growth and Programs

6 days ago

Singapore Johnson Controls Full time

**What you will do**:
The position reports to the Senior Director, Services Growth & Programs, APAC and is a key contributing member who will provide exceptional support to program manage various APAC Service growth initiatives and platforms, track, analyze and communicate the performance to our internal and external stakeholders.

**How you will do it**:

- Support the development, launch and activation of Services Growth Initiatives and Programs by working closely with APAC & Market service leaders.
- Track, report and analyze individual country performance on growth initiatives and facilitate problem solving as needed.
- Support in the execution of best-in-class Program Management plan, including enabling cadence planning, impact capturing and problem solving.
- Facilitate discussions to identify and problem solve the root-cause(s) on KPIs that are consistently under-performing by working closely with APAC & Market service leaders.
- Regularly track and report the progress on actions taken to resolve KPI performance issues.
- Provide value-added analytics leveraging analytical tools like Excel, Power BI, etc. and assist APAC and Country service leadership teams in making informed business decisions in driving services growth.
- Design & implementation of impactful BI tools using PowerBI to analyze market activities and extract leading indicators, providing critical insights that support strategic decision making & enable proactive responses to market dynamics.
- Design & Implement simulation models to analyze various aspects of business operations such as seasonal trends, regional & sub-regional dynamics to identify proactive actions, enable accurate revenue forecasting & operational capacity planning.

**What we look for**:

- Pursuing a degree in business, engineering, or data science & analytics from a reputable educational institution
- Able to commit to a full-time internship for 6 months preferred
- Proficient in Microsoft Excel, Word, PowerPoint
- Strong critical thinking, analytical and problem-solving skills
- Exceptional communication skills, both written and verbal

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