Aka Dt Service Technology Partner
3 days ago
**Job Description Summary**:
Partners with business and functional leadership to define and track service commercial digital initiatives for the AKA region. Ensure outcomes materialization through direct coordination and partnership with business leaders and technical leaders (Locally & Globally). Actively look for opportunities to improve end user experience with technology leadership and lean mindset
Key focus area for this new role will be bringing AKA to align with strategic Service commercial architecture and support growth and profitability.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Roles and Responsibilities**
Work independently, at the same time collaborating with all other roles within the team to ensure project meets organizational standards and customer needs.
In this role, you will:
- Interact with internal and/or external customers and product managers to understand customer needs and timelines
- Collaborate with development and operations teams. Support them with scope considerations and project requirements
- Demonstrate increasing understanding of project management
- Demonstrate superior knowledge of software development life cycles to collaborate with Build and Release teams
- Ensure that releases meet quality standards and functional requirements
Show increasing understanding of the technology stack and its impact on the final product
- Demonstrate awareness of industry trends and domain expertise
- Demonstrate ability to influence customers and project managers through persuasion and influencing
- Collaborate with business and functional partners and technology leadership in specifying requirements
- Drive technology discussion and strategy in line with business needs
- Define execution plan and approach based on project scope, expected timeline and available budget/resources
- Facilitate convergence of functional and technical knowledge and build project teams
- Manage external vendors as required
- Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
- Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required
- Manage project risks, scope changes and other non-standard events throughout the life of the project
- Manage stakeholder communication and progress reporting
- Ensure quality of deliverables is verified and matching stakeholder expectations
- Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected
- Evangelizes how our technology solves customer problems from a technology and business perspective
**Education Qualification**
- Bachelor's Degree with minimum of 4 years relevant experience
- Experience in customer engagement to facilitate requirements
- Has the ability to break down problems and estimate time for development tasks
- Has the ability to make basic technology choices based on experience
- Has initiative to stay current on technology trends
- Demonstrates the initiative to explore alternate technology and approaches to solving problems
- Skilled in breaking down problems, documenting problem statements and estimating efforts
- Has the ability to analyze impact of technology choices
- Proactively identifies and removes project obstacles or barriers on behalf of the team
- Shares knowledge, power, and credit, establishing trust, credibility, and goodwill
- Able to work well with global teams, including time-zone flexibility
- Ability to take ownership of tasks
- Ensures understanding of issues and presents clear rationale
- Continuously measures deliverables of self and team against scheduled commitments
- Strong oral and written communication skills
- Strong interpersonal skills
- Effective team building and problem-solving abilities
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization
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