Desktop Engineer Windows 10

7 days ago


Kallang, Singapore Rapsys Technologies Full time

**Mandatory Skill**: Windows 10

**Preferred Skill**: Windows 11
- Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Manage client platform implementation/upgrade project.
- Perform on research/evaluation of client platform tools.
- Provide systems related technical advice to customers or project team.
- Manage client platform management systems.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Perform client platform related presales tasks.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure
- operation consistency across project/facility management teams.

**Job Type**: Contract
Contract length: 12 months

Pay: $2,000.00 - $3,000.00 per month

Work Location: In person



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