QA Senior Executive

60 minutes ago


Singapore GREENGARDEN CLEANING PTE. LTD. Full time

**Job Purpose**:
To support and implement GreenGarden's quality assurance initiatives through systematic audits, feedback reporting, SOP enforcement, and continuous improvement activities. The QA Senior Executive ensures that service delivery meets internal benchmarks, stakeholder expectations, and industry standards.

**Key Responsibilities**:
1) Conduct 3rd party and internal audits at various sites, ensuring impartiality and compliance with ISO systems and client SLAs.
2) Lead discussions with Ops to address root causes and action plans.
3) Collaborate with Operations and other departments to implement improvements through training, SOP revision, or equipment changes.
4) Assist with field testing and rollout of digital or robotic innovations.
5) Conduct POJT training for new hires on QA-related topics (e.g., machinery use, inspection protocols).
6) Support documentation needed for tender QA specs or grant audits.

**Qualifications**:

- Diploma/Degree in Environmental Science, Facilities Management, or related field.
- Minimum 3-5 years of QA or operations experience, preferably in environmental services or FM sector.
- Familiar with ISO standards (9001, 14001 & 45001)
- Strong in reporting tools and workforce management systems
- Analytical and detail-oriented, with strong stakeholder communication skills.
- Able to lead cross-functional reviews and follow through on improvement plans.


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