Account Manager
5 days ago
Description:
- Ensure contract compliance and meet or exceed KPIs. -Foster a culture of service excellence and continuous improvement -Monitor and update account processes and procedures -Collaborate with Site Lead to develop and execute strategic business plans -Maintain data integrity in management systems -Deliver contractual and ad-hoc reports punctually -Oversee contractor on/off boarding, induction and adherence to standards -Monitor planned preventive maintenance in line with regulations. -Supervise minor repairs and ensure timely, safe and budgeted service delivery. -Support engineering during planned or unplanned power shutdowns. -Uphold safety protocols and crisis management procedures -Manage financial targets, expenses and budgets including raising Change Requests. -Oversee supply chain delivery, ensuring service quality -Ensure accurate and timely financial reporting and billing -Manage staff performance, development and recruitment -Enforce compliance with Health, Safety, Environmental and Risk Management policies. -Report incidents and implement emergency escalation processes. -Cultivate teamwork, collaboration and personal development within the team. -Manage workload, resourcing and succession planning -Any other ad-hoc works assignment by the management.
- Job Qualification:
- Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognized tertiary institute -At least 5 years of relevant experiences in facilities management and business development portfolios -Able to work independently with minimum supervision -Able to conduct market outreach and marketing -Proactive and independent -Dynamic and multi-tasking capabilities
- Note:
- Employment Type:
- Full Time
- Education Level:
- BACHELORS OR EQUIVALENT
- Date To Post:
- 04/04/2025
-
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