Tour / Product Planner (Travel/1-2yrs Exp)

Dynasty Travel’s core business units include:
**B2B travel solutions (targeting Singapore-based corporations)**
- Corporate air ticketing and FIT services (e.g. hotel, transport bookings) for employees
- MICE (mainly overseas meetings & incentives) trip planning and execution support for management and high performing staffTravel concierge services for hotels, banks, membership clubs with affluent clientele base

**B2C travel solutions (targeting affluent travellers from Singapore and other countries)**
- Group Series Tours with fixed itineraries, pre-determined departure dates and minimum group size (for those who prefer cost efficient travel solutions and enjoy travelling and making new friends with like-minded people)
- Private / Bespoke Tours with personalized itineraries, no fixed departure dates nor minimum group size (for those who prefer to travel solo, with family or friends)Rails / Cruises (3rd party products featuring top brands like Royal Caribbean, Resorts World Cruises, Regent Seven Seas, Eastern Oriental Express, etc)

**Notable media mentions**:
**_Looking for customer oriented, highly adaptable, and resourceful individuals
- **

**Job Summary**:
As a **Product Planner**at Dynasty Travel, you will be responsible for the development, planning, and enhancement of tour products across group, private, and bespoke/customized travel segments. You will play a key role in ensuring our travel offerings remain competitive, innovative, and tailored to diverse customer needs, while working closely with internal and external stakeholders.

**Key Responsibilities**:

- **Design and develop tour itineraries**for group departures, private tours, and fully customized (bespoke) travel experiences across various destinations
- **Research and analyze**travel trends, customer preferences, and competitor products to identify new and innovative tour opportunities
- **Work closely with suppliers**(e.g., overseas land operators, hotels, airlines, activity providers) to secure competitive rates, negotiate terms, and build strong destination partnerships
- **Create detailed proposals, itineraries, costing sheets, and tour content**for marketing and sales distribution
- Collaborate with the **Sales and Concierge/Bespoke Travel teams**to interpret customer requirements and provide creative and personalized travel solutions
- **Monitor and evaluate product performance**, pricing strategies, and adjust based on market response and feedback
- Ensure all **product content and pricing**are accurate across booking systems, websites, and brochures
- Provide product training and support to internal teams (e.g., Sales, Marketing, Customer Service)
- Participate in **familiarization (FAM) trips**, supplier meetings, and product inspections to maintain first-hand destination knowledge
- Support **marketing initiatives**, including product launches, roadshows, and digital campaigns with relevant product input

**Requirements**:

- 1-2 years of relevant experience in travel planning, product development, or tour operations (preferably in both group and bespoke segments)
- Experience in customizing itineraries and catering to different customer profiles, from group travelers to high-end individual clients
- Excellent communication, negotiation, and interpersonal skills
- Detail-oriented, creative, and adaptable in handling both standardized and personalized travel solutions
- Proficient in Microsoft Office; experience with tour planning or CRM systems is an advantage
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Willingness to travel periodically for product research, familiarization trips, or supplier meetings

**What We Offer**:

- Competitive base salary + uncapped commission structure.
- Travel perks and discounted industry rates.
- Continuous training and career development opportunities.
- A vibrant, ambitious team culture where high performance is rewarded.
- The chance to be part of an exciting journey redefining luxury travel.