Tour Guide

3 days ago


Singapore CHANGI TRAVEL SERVICES PTE. LTD. Full time

As a Tour Guide, you will be responsible for leading groups of tourists, providing them with engaging and informative commentary, and ensuring their safety and enjoyment throughout the tour.

**Key Responsibilities**:

- Lead groups (1-20 pax) on guided tours of Singapore attractions and activities according to planned itinerary routes.
- Provide detailed and engaging commentary on the history, culture, rituals, and significance of tour sites. Training will be provided.
- Adapt tours and delivery of content to cater to different age groups and interests,
- Answer questions and provide additional information as requested by all tour participants.
- Ensure the safety and well-being of all tour participants by adhering to established safety protocols and guidelines during tours.
- Handle any issues or emergencies that may arise during the tour.
- Collect feedback from all tour participants to improve future tours.
- Contact guests via phone to confirm, remind, and update them on upcoming tours, departures, and itineraries.
- Assist with tour logistics including preparation, curation and organization of tours.
- Ad-hoc duties as assigned

**Qualifications**:

- Proven experience as a Tour Guide or licensed STB Guides preferred.
- Weekdays and weekends availability in the event of last-minute activations.
- Passionate about local culture and possess in-depth knowledge of Singapore's history, culture, and major attractions.
- Strong communication skills and ability to engage a diverse audience.
- Customer-centric and committed to delivering service excellence.
- Strong work ethic and time-management skills.
- Ability to handle stressful situations calmly and effectively.
- Fluency in English and other languages (e.g., Mandarin, Malay, Tamil) is a plus.


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