Secondment - I-24/7 Deployment Officer

**Publication Starting Date**:Aug 10, 2025

**Location**: Singapore, Singapore

**Company**:Interpol

**VACANCY NOTICE 1011**
- This vacancy announcement pertains to law enforcement and/or governmental officials within INTERPOL's member countries only._

Please read the Conditions of Secondment in force at INTERPOL including the maximum duration of secondment.

Please be aware that your home Administration/Agency/Service/Government will be responsible for all of your salary/remuneration, social insurance, pension contributions, welfare benefits, family allowances, benefits during your assignment at INTERPOL as well as travel, removal expenses related to your arrival at and departure from INTERPOL, and any other related costs depending on your circumstances. It is requested that you obtain in writing, confirmation from your home Administration/Agency/Service/Government that it agrees with these CONDITIONS OF SECONDMENT. This confirmation letter should be forwarded to us THROUGH THE NCB.

Job title: SECONDMENT - I-24/7 Deployment Officer
Reporting To: IT Coordinator
Location: Singapore
Duration (in months): 36.00
Grade: 5
Number of post: 1
Security Clearance Level: Enhanced

**INTRODUCTION OF POST**

Within Information Systems & Technology Directorate (IS), the Sub-Directorate IT Customer Services (ICS), is responsible for promoting and developing the use of INTERPOL services in INTERPOL member countries and regional and international Organizations and for supporting all users of the INTERPOL information systems. ICS delivers his services through 3 Departments: Outreach (responsible for promotion and development of the services), Services (responsible for supporting the users with planned services and asset management) and Support (responsible for supporting the users in case of problems or incident).

Within the Outreach Department of IS/ICS Sub-Directorate, the I-24/7 Deployment Officer will report to the IT Coordinator in charge of the relation with the Project Manager and will work in close cooperation with all relevant Departments.

The I-24/7 Deployment Officer:

- is responsible for assisting the beneficiary Member Countries of the Project in deploying I-24/7 products and services to national law enforcement entities, in compliance with the INTERPOL’s Rules on Data Processing (Article 21) and in close cooperation with the National Central Bureau (NCB).
- acts as the liaison between the Business Project Manager and the IS teams involved and, when necessary, with contractual partners (outsourced development).
- plays a pivotal role in the technical implementation and deployment of I-24/7 services and products, coordinating closely with the NCBs and national IT representatives.
- is responsible for advising his/her IS/ICS hierarchy as well as the Business Project Manager on technical, operational, and financial issues related to the promotion, implementation, and deployment of services on the I-24/7 Global Police Communications system within the Framework of the Project.

**PRIMARY DUTIES**

**DUTY 1: Promote all services available on I-24/7 to the countries in the region under his/her responsibility.**
- Develop and provide comprehensive IT project plans and schedules, detailing functional, economic, technical, and organizational requirements for the future system.
- Actively participate in the procurement process by evaluating bids, and present findings and recommendations to the Procurement Committee. Oversee the IT aspects of contracts with selected bidders.
- Work under lead of the Regional IT Coordinator and the NCB/National IT's focal point to develop and implement a sustainable strategic deployment plan. This plan should ensure an effective and efficient rollout of relevant I-24/7 product and services in the beneficiary countries, aiming for optimal system integration and user adoption.
- Study, under the supervision and at the request his/her IS/ICS hierarchy, any issue related to the deployment of the I-24/7 system and provides documented recommendations.
- Work daily with the Business Project Manager for his/her planning.

**DUTY 2: Establish close working relationships with member countries and provide guidance on the implementation of I-24/7 expansions within the NCBs and any other I-24/7 connected entities.**
- Ensure under control of the IT Coordinator that all technical guidelines and business prerequisites are met prior to initiating the Go-Live process, facilitating access to the I-24/7 system for the NCBs and other authorized entities. This includes the provision of training materials, conducting awareness sessions, and supplying support documentation to relevant focal points. Additionally, ensure that these activities align with I-24/7 deployment policies and INTERPOL's Rules on Data Processing (Article 21).
- Execute or oversee acceptance testing at the time of project acceptance, ensuring compliance with user requirements, and supervise the regular service and system availability che