Fixed Income Trade Operations Senior Associate/ Analyst

Fixed Income Trade Operations Senior Associate/ Analyst

**Primary responsibilities/essential functions**:
**Core Production Responsibilities**:Participates within a global team of Analysts and Associates to consistently and efficiently perform and/or monitor functions necessary to support the operational needs of investment vehicles and client accounts serviced by Trade Operations and external providers.
- Functional areas include trade confirmation and settlement, foreign exchange funding requirements, collateral management oversight, loans and futures activities claims, reporting, and private placements across global markets.
- Facilitates the onboarding of new accounts, and the maintenance and restructuring of accounts, by understanding and solving for unique requirements, including coordination with client relations and a wide range of internal and external stakeholders. Ensure transactions are handheld appropriately to meet global trading, client and external requirements.
- Researches and analyzes complex issues and recommends solutions. Identifies the root cause of issues to determine potential controls or process improvements
- Analyzes various reports and implements appropriate action to resolve exceptions between internal and external (i.e., broker, custodian bank) systems. Identifies and instructs internal and external sources to post or correct transactions via forms or online issue tracking tools
- Directly engages the Investment Group, Trading and other IO teams or business groups in trade issues and assists with the facilitation of The Capital System investment process.
- Identifies and assesses business risk (i.e., lapsing critical deadlines, trade discrepancies, internal record inaccuracy, control breaks, financial exposure), determines impacts within the company and to the clients, and implements solutions to address issues
- For complex, large, and/or ambiguous issues, collaborates with the Senior Analyst to identify and assess options, identify stakeholders and groups that are impacted by an issue, and proactively engage with the different parties to determine and implement the needed course of action
- May assesses and tracks vendor performance against key performance indicators to ensure adherence to accuracy and timeliness standards as set forth in the service level agreements. Escalates issues to senior associates
- Prepares and reviews responses and analyses to ad hoc requests for various parties, including auditors, clients and internal stakeholders
- Identifies process improvements. Leverages resources to gather facts, identify and escalate issues, and identify possible solutions. Discusses recommendations with Senior Analysts and implements best practices and/or process improvements.
- Performs additional responsibilities, as needed

**Knowledge and Expertise**:Develops, broadens, and applies knowledge, skills, experience, and sound judgement to analyze, formulate, resolve, and escalate complex/ambiguous challenges.
- Serves as technical resource to team to resolve issues, and models appropriate communication, decision making and interaction skills
- Participates in the technical training of other associates, including small group training to build the team's foundation of knowledge. Provides feedback and observations to Senior Analyst regarding associate performance and development
- Develops a working knowledge of upstream and downstream processes and systems to enable effective collaboration and issue resolution.
- Possesses a deep expertise on the core systems (internal and external) used to perform the role. Possess a working knowledge of overarching and tangential systems with which the core systems interact to understand, anticipate, and solve for up-stream and down-stream impacts.
- Working knowledge of the Capital System, Investment Process and range of investors and investment offerings to enable effective issue resolution.
- May attend and present at client meetings on topics including due diligence, processes and reporting
- Serves as a positive role model for other associates

**Ad hoc or Project Responsibilities**:Develops credibility and strong working relationships by partnering and collaborating with other associates, teams, and internal and external stakeholders to develop recommendations for cross functional solutions and enable the launch of new products and services.
- **Projects and Initiatives**
- Delivers small to moderately sized projects and/or serves as a team member for large/complex projects
- Participates in and drives continuous improvement initiatives within the team (from ideation to implementation) to achieve straight through processing, improve efficiency and effectiveness, and create capacity to focus on more complex and ambiguous issues (e.g., recommendations on process, ways of working, systems, priorities, etc.)
- Collaborates with management to establish project plan and processes based on defined business initiatives. Sets milestones and