Business Analyst Advanced
1 week ago
**Business Analyst/Project Management Office**: Actively involve in discovery, define, develop and deploy across workstreams - Primary Role/Responsibilities
1. Schedule regular cadences with Journey Sponsor, Workstream Leads, and all stakeholders, co-ordinate deck, prepare file notes, and follow up action items
2. Support/facilitate all workstreams:
a. Requirements gathering, analysis and design for journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
b. Issue resolution
c. Review and refine UAT test cases
d. UAT & live verification for rollout
3. Maintain and track burndown of backlogs, ITAS Workplan for all MVPs, interdependencies among the workstreams
5. Prepare deck/status reporting on ITAS Journey
6. Collaborate with relevant parties on EDM related to rollout for ITAS
**BAU Operation**: Actively track and review actionable insights and observability from Control Tower for ticket SLA - Secondary Role/Responsibilities as cover
1. Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
2. Review and follow-up on negative sentiments/feedback from Employee Experience survey and ticket feedback, escalate if required
3. Collaborate with HR Learning on mandatory training for service engineers
4. Recognition for service engineers and top-performing app teams
5. Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
6. Track and report on ITAS driver and outcome metrics
7. Schedule bi-weekly cadence with LOBs/markets, prepare file notes and follow up on any action items
8. Maintain and burn down backlogs as prioritized for ITAS Operate
9. Perform UAT For D’Concierge / iService enhancements/fixes
**Skills required**:
1. Good written and spoken English
2. Good communication skills
3. Proficient with MS tools especially MS power point and MS Excel
4. Good business and technical analytical skills
5. At least 2 years of experience in analysis and project management-related work
6. Ability to work well in a team and across teams
**Job Types**: Full-time, Permanent
-
Business Analyst advanced
9 hours ago
Singapore J P INFOTEC PTE. LTD. Full time**Position: Business Analyst** Looking for an experience BA who has 8-10 years experiences working for banks - Support user community on business queries and guidance on better usage of the system on daily BAU activities. - Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly...
-
Ba - Business Analyst Advanced
4 days ago
Singapore Rapsys Technologies Full timePartner with the business to identify refinements to cost methodology and user inputs to continuously sharpen cost analytics - Work with Finance Architecture partners to understand data availability, granularity, and mapping - Support business user acceptance testing/ validations 4. Lead operational processes: - Drive monthly processes as part of program...
-
IT Business Analyst
7 days ago
Singapore ADVANCED E-SOLUTIONS PTE. LTD. Full time $90,000 - $120,000 per year:POSITION OVERVIEW :Business Sys. Analysis Advisor.POSITION GENERAL DUTIES AND TASKS :Position Purpose:To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases. • To work with Product Managers and Operation users...
-
Business Analyst
4 days ago
Singapore Digital Business People Full timeOverview Business Analyst - AML AI Consultant role at Digital Business People. This is an individual contributor role focused on advising clients in the banking and financial services sector on how to integrate AI and advanced analytics into their operations, with a strong focus on financial crime risk areas such as Anti-Money Laundering (AML) and fraud...
-
Business Analyst
4 days ago
Singapore PYLON RESOURCES PTE. LTD. Full time**Business Analyst duties and responsibilities of the job**: Business Analysts conduct market analyses, analysing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are...
-
Staff Business Systems Analyst
1 week ago
Singapore Advanced Micro Devices, Inc. Full timeBack **Staff Business Systems Analyst**: - Singapore, Singapore - General Management/ Administration/ Support - 37621 mail_outline Get future jobs matching this search *** **Job Description**: **WHAT YOU DO AT AMD CHANGES EVERYTHING** - We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our...
-
Business Analyst
4 days ago
Singapore Digital Business People Full timeDescription Overview Business Analyst - AML AI Consultant role at Digital Business People. This is an individual contributor role focused on advising clients in the banking and financial services sector on how to integrate AI and advanced analytics into their operations, with a strong focus on financial crime risk areas such as Anti-Money Laundering (AML)...
-
Business Analyst
2 weeks ago
Singapore Rockwell Automation Full time**Job Description**: **Rockwell Automation Introduction** **Business Analyst** Manage Demand planning (operations aspect) for one or more Business Unit Portfolio Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing, enhance, streamline and implementing the solutions. Managed NPI, LTB & EOL/PDN & provide...
-
Business Analyst
4 days ago
Singapore Digital Business People Full time2 days ago Be among the first 25 applicants Direct message the job poster from Digital Business People Chief Executive Officer at Digital Business People Pte. Ltd. #DigitalBusinessPeople #DBPtower Position Overview Seeking a strategic and technically astute Senior AI Consultant to join our growing team of AI & Analytics experts. This is an individual...
-
Data/business Analyst
2 days ago
Singapore Volt Singapore Full time**Business Analyst (Data Analytics)** Company Overview: Our client is globally established Multinational Company with a significant footprint within the tourism and hospitality industry. Your key function as a business analyst in this role will be to drive business requirement gathering and translating them into technical requirements, working with multiple...