Client Advisor

Job Title: Client Advisor - RFP Specialist, Risk & Compliance Content

Reporting to: Senior Director, Risk & Compliance, Strategic Client Advisory

Department: Data Strategy, Data & AI

Location: Barcelona or Singapore

Dow Jones Risk & Compliance is a global provider of third-party risk management and regulatory compliance solutions. We deliver data, research tools and services to help our clients meet anti-money laundering, anti-bribery, anti-corruption and economic sanctions regulations and mitigate third-party risk.

The Client Advisor - RFP Specialist will play a critical role in providing information relating to Risk & Compliance content for Request for Proposals (RFP) and Request for Information (RFI). You will work with the Senior Director, Risk & Compliance, Strategic Client Advisory and team to support the Global RFP Specialist to ensure RFP and RFI are responded to in an accurate and timely manner in accordance with client and prospect expectations. You will also ensure that any knowledge base content relating to R&C data is kept up to date. You will report to the Senior Director, Risk & Compliance, Strategic Client Advisory.

While your prime focus will be ensuring timely and accurate responses to RFP and RFI, you will also, as appropriate, be involved in supporting the Strategic Client Advisory team providing answers to client queries relating to our research processes and data. As appropriate, you will also be involved in ensuring customer-facing materials provided to clients by the research team are comprehensive and up to date.

The role is based in Barcelona or Singapore.

You Will:
+ Be a key representative of the Risk & Compliance research team in providing responses to RFP and RFI

+ Maintain the RFPIO / Responsive Answer Bank Library relating to data coverage

+ Be the contact for incoming and ongoing RFPs and RFIs for Risk & Compliance data

+ Ensure deadlines relating to data questions in the RFP are met by establishing, prioritizing and tracking progress

+ Answer client queries relating to data

+ Produce clear, consistent, client-facing documentation on data as appropriate

+ This is a global role supporting AME, EMEA and APAC; early morning/evening calls are infrequent but may be required as necessary

You Have:
+ At least 3 years of experience working with Risk & Compliance data

+ Experience providing clear, concise written explanations about data

+ Ability to work to tight timelines

+ Team player with excellent interpersonal skills

Preferred:
+ Familiar with RFPIO/Responsive or similar RFP repository

+ Practical knowledge of Dow Jones propositions, products and strategies

Business Area: Dow Jones - Data & AI

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status:
Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
- Req ID: 44569