
Technical Support Engineer
2 days ago
**Our client is a leading provider of sensors, measuring systems, laser markers, microscopes, and machine vision systems.**
**Job Summary**
**Principal Duties and Tasks**
- Research and analyse competitive information pertaining to the company’s products
- Create and update manuals for product training and product demonstration for sales reps
- Develop, update, and disseminate key sales enhancement product information via company intranet and/or electronic newsletters
- Coordinate with the parent company in Japan on new product release and other pertinent tasks such as product literature development
- Travel to customer and/or other affiliates for training seminars
- May assist sales reps with on-site presentations to customers, as needed
- Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
- Understand and observe company / department policies and procedures
- Assists office administrator for quotation and order entry
- Other duties or projects, as assigned
**Requirements/ Qualifications**
- Bachelor’s Degree in an engineering discipline (i.e. Computer / Electrical Engineer) and/or 2+ year of experience
- Familiar with HMI Programming/ Scada Programming
- Familiar with Serial, Modbus TCP, Ethernet etc communication protocol
- Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids)
- Experience with Stepper/Servo Motor
- Knowledge of Database Language (SQL/MySQL) will be a plus
- Knowledge of C#/Java/Python will be a plus
- Ability to organize and prioritize tasks, activities, and projects for timely completion
- Active listening skill
- Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
- Ability to communicate complex ideas in a simplified fashion
- High degree of service orientation to actively look for ways to help people
- Problem solving skill - identify complex problems and review related information to develop and evaluate options and implement solutions
CONNECTe International Pte Ltd
EA License No: 15C7583
EA Personnel: Clover Lai Kah Wai
EA Personnel No: R1545465
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $3,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: One location
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