Retail Executive

1 week ago

Singapore KKV BUSINESS MANAGEMENT PTE. LTD. Full time

**Job Summary**:
We are seeking enthusiastic and customer-focused Retail Store Crew to join our team at our vibrant KKV store in Central, Tiong Bahru. You will play a key role in providing excellent customer service, maintaining store standards, and contributing to a positive shopping experience. This role requires a highly motivated individual with a strong work ethic and a passion for retail.

**Key Responsibilities**:
**Sales Support**:

- Contribute to achieving monthly sales targets through effective sales support.
- Assist customers with inquiries and purchases, providing excellent customer service.

**Customer Service**:

- Actively engage with customers, understanding their needs and providing assistance.
- Resolve customer inquiries and complaints promptly and professionally.
- Contribute to a positive and welcoming shopping environment.

**Product Handling and Quality Control**:

- Regularly patrol assigned areas, checking product expiry dates and quality.
- Ensure sufficient stock on shelves and replenish as needed.
- Report any product defects or issues to the duty manager immediately.
- Manage and maintain trial/sample packs, ensuring adequate supply and reporting any shortages or damage.

**Store Maintenance**:

- Maintain cleanliness, organization, and visual appeal of assigned areas, adhering to KKV's merchandising standards.
- Assist with general store maintenance tasks as needed.

**Store Security**:

- Support loss prevention efforts by being vigilant and reporting any suspicious activity.

**Job Requirements**:

- Minimum ’O’ Levels / ITE or equivalent. Experience in retail is preferred but not essential.
- Excellent customer service skills and a positive, friendly demeanour.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Ability to work a rotating retail schedule, including weekends and public holidays.
- Proficient in basic computer operations (e.g., POS system / Microsoft).
- Strong attention to detail and organizational skills.

Working location**:Tiong Bahru

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