Social Media Customer Service

1 week ago


Singapore LE DEFI PTE. LTD. Full time

**Employment Type**:Full-time

**Key Responsibilities**:

- **Customer Support**:Respond to customer inquiries and complaints on social media and e-commerce platforms promptly and professionally.
Provide updates on order statuses and resolve customer issues efficiently.
- **Product Listings & Inventory Management**:Create and update product listings on Excel and various e-commerce platforms.
Track inventory levels and prepare regular reports to ensure stock accuracy.
- **Order Fulfillment Coordination**:Prepare documentation for orders and coordinate pick-and-pack services.
Arrange 3PL delivery services, monitor shipments, and ensure timely fulfillment.
- **Sample Preparation & Delivery**:Prepare and arrange delivery of samples for live-streaming events and promotions.
Maintain detailed records of all sample movements.
- **Financial Tracking & Reporting**:Manage payments to suppliers and third-party vendors, ensuring timely processing.
Generate monthly expense reports for management review.
- **Administrative Support**:Produce operational and ad-hoc reports as required.
Support management with additional tasks to ensure smooth daily operations.

**Qualifications & Skills**:

- Strong communication and customer service skills.
- Experience with e-commerce platforms and order fulfillment processes.
- Proficiency in Excel for data entry, reporting, and inventory tracking.
- Detail-oriented with excellent organizational and time-management skills.
- Ability to work independently and as part of a team in a fast-paced environment.

**What We Offer**:

- Competitive salary
- Opportunity to grow within a dynamic team
- Hands-on experience in e-commerce and social media operations

**How to Apply**:
**Join us in delivering exceptional service and driving the success of our e-commerce operations



  • Singapore The Social Idol Full time

    Company : The Social Idol Type : Social Media Agency Role : AI Social Media Campaign Expert (Singapore) - Location: 176 Orchard Road #05-05 The Centrepoint Singapore 238843 - Salary: SGD 2,000 - 4,000 - Working Hours: Mon - Fri 0900 - 1800hrs Job Description: If you had always wanted to be part of a fun, fast growing, employee friendly and high potential...


  • Singapore The Social Idol Full time

    Company : The Social Idol Type : Social Media Agency Role : Social Media Sales Account Manager (Singapore) - Location: 176 Orchard Road #05-05 The Centrepoint Singapore 238843 - Salary: SGD 3,000 - 6,000 - Working Hours: Mon - Fri 0900 - 1800 hrs Job Description: If you had always wanted to be part of a fast growing, employee friendly and high potential...


  • Singapore Alternate Tone Music Studio Full time $10,000 - $12,000 per year

    Alternate Tone Music School is a music community made for everyday people that aspire to learn music. Our courses include guitar, pop piano, bass guitar, music production, song writing and DJ lessons. Our goal is simple, we want to help people discover what creativity looks like on them.If you are interested to join us in our mission in creating good vibes...


  • Singapore ATLANTIC GEM WELLNESS PTE. LTD. Full time

    We’re Hiring: Marketing cum Customer Service & Social Media Assistant (Singapore) We are a growing beauty group with 11 outlets across Singapore, now looking for a dedicated and creative Marketing Assistant to support our expanding operations. Job Responsibilities: - Handle online customer inquiries and bookings across platforms - Arrange appointments...


  • Singapore The Social Arm Full time

    The Role As a Social Media Executive, you will be responsible for developing and executing social media strategies, managing client accounts, and overseeing content creation to ensure client objectives are met. You will play a key role in


  • Singapore Academy Video Productions Pte Ltd Full time

    We're Hiring: Social & Media Consultant – Academy Video Productions Location: Singapore Yearly contract About the Role: Do you have a passion for media and marketing? We’re looking for a creative and driven Social & Media Consultant to help businesses unlock the power of their socials through compelling videos. You’ll advise prospects on trends and...


  • Singapore CULTIVAR ASIA PTE. LTD. Full time

    Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. Due to expansion, they are looking for a **Social Media Executive **to join their team.  **Responsibilities: ** - Manages all social media channels, campaigns, to sustain an engaging audience experience and to...


  • Singapore Cultivar Staffing & Search Full time

    Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. They are looking for a Social Media Executive to join their team. Responsibilities Manages all social media channels, campaigns, to sustain an engaging audience experience and to increase audience satisfaction....


  • Singapore BACHA COFFEE PTE. LTD. Full time

    **Join the Bacha Coffee team** - Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months... _ - Bacha Coffee specialises in 100% Arabica coffees and provides customers with a...

  • Social Media

    5 days ago


    Singapore 5G-Starlink Pte. Full time $40,000 - $80,000 per year

    Job ScopePlanning, crafting and creating content for clients' social media accountsCopywritingConceptualizing marketing campaigns for clients, and supply sourcingLiaising with the design team to materialize ideasThe day-to-day management of clients social media accounts, and their social media communityPitching fresh and innovative social media ideas and...