Cargo - Planning Associate

5 days ago


Singapore Singapore Airlines Full time

**Key Responsibilities**: - Review user requirement/business processes for CP's iCargo, RMS and/or new IT projects - Understand current business process in the existing business environment today. - Understand user requirements for changes to be done and what will be the ‘To-Be’ process in the ‘future’ business environment. - Review BR document - Verification & UAT including testing of current CP functionalities in iCargo and new RM system - Perform testing of CP functionalities before deployment into PROD - Verify current system behavior on CP & RM functionalities eg. Booking, flight schedule, allotment etc. - Tracking of open CP functionalities with iCargo/RMS. - Revenue Management Functionalities - Assist with rates and allocation utilization review, ensuring rate integrity - Generation of weekly/monthly performance reports where applicable (including acting as Alternate for weekly Load Factor reporting) - Assist with tallying of contracts for allocations to ensure space have been signed per committed - Clearing of booking queue in iCargo with reason code "Due Minimum Selling Rate Not Available" (DTMNA) to ensure all minimum selling rates have been set - Revenue Management System (RMS) Administration - Review and perform annual recertification of RMS access (after implementation) - Assist with administrative work with the implementation of RMS - Projects/Knowledge base/Other Departmental Administratives - Involved in projects aimed at work processes improvement - Assist with documentation of processes and SOPs - Assist with any departmental administration as assigned **Requirements**: - A diploma in any discipline - Working experience in cargo airline industry with good understanding of the business operations will be a plus - Good knowledge of cargo business will be a plus - Basic numerical sense - IT literacy including proficiency in Microsoft Office - Comfortable working with data and systems - Good communication and interpersonal skills - Good time management and able to work under pressure with tight timelines - Meticulous and positive toward changes


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