Service Delivery Manager

2 days ago


Singapore NTT SINGAPORE PTE. LTD. Full time

**Role - Infra Service Delivery Manager**

**Contract - 12 months renewable**
- Client management experience by contributing to infra delivery development and goals specified in the project charter.
- Ensures all infrastructure delivery as specified in the BoM, design document are being met by evaluating the ongoing effectiveness of current environment, proposed solution and aligning to the organisation security framework.
- Must have proven experience in managing large Contract and vendor management by identifying the contract parameters that have material impact to program deliveries. Build formal and informal partnerships in order to ensure program dependencies are coordinated and executed and economic objectives of the contracted program are met
- Accountable for coordination, status reporting and ensure the technical infrastructure and system resources all are delivered on time, within budget, adhere to high quality standards and meet project teams’ expectations.
- Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of project team, adhering to governance and security policies.
- Coordinates communication with all areas of the enterprise that impact the scope, budget, risk, and resources of the work effort being managed.
- Excellent vendor management.
- Exposure to multi-vendor & multi-cultural IT infrastructure delivery.
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices.



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