Application Support intermediate or Beginner
7 days ago
To coordinate and support infrastructure maintenance activities.
- To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
- To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
- To enhance existing support process to maintain/improve service level & quality.
- Skills and Experience Required:
- At least 2 years working in an L2 Application Support Environment or fresh grads from good university. Core technical competency required:
- Linux; Unix Shell Scripting
- SQL (MYSQL/MSSQL)
- Java or Web-based experience
- OpenShift/Docker Good to have experience:
- AngularJS
- ActiveMQ
- Elastic Search
- Application Monitoring Tools
- CI/CD (Continuous Integration & Continuous Deployment)
- Python
- Strong analytical and problem-solving skills.
- Ability to perform impact analysis in a structured manner. Good verbal & written communication skills
- Proactive and able to work independently and under pressure. With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.
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