Management Assistant Officer
3 days ago
**Posting Start Date**:20/11/2024
- Assist with the pre-opening of new hostel, including which includes the taking over of the premises, setting up the property and relevant operation systems, necessary purchases for the hostel operations etc.
- Handling day-to-day front counter services which includes manning the hotline, general mailbox, walk-in customers etc.
- Administer the room bookings, i.e. mass check-ins / outs for students, conference delegates as well as the appointed residential staff (Masters, Resident Fellows) etc.
- Work with vendor and colleagues to fine tune the implementation of mobile key solution for the hostel rooms.
- Manage the booking procedures of the common facilities in the student hostel and ensuring these facilities are continually upkept and prepared for the NUS community all times.
- Pro-active engagement with residents and colleagues of Residential Life (RL) office at all time, to ensure their feedback and requests are attended on timely manner.
**Qualifications**
- Diploma in hospitality management with minimum 5 years of experience in frontline customer service
- Technology-savvy
- Proficient in MS Office
- Excellent communication and interpersonal skills
- Presentable and well groomed
- Positive attitude, with excellent team work
**More Information**
Location: Kent Ridge Campus
Organization: University Campus Infrastructure
Department : Campus Life
Employee Referral Eligible: Yes
Tenure: 2-year Contract
Job requisition ID : 25601
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