Valet Attendant

1 week ago

Singapore Sofitel Singapore City Centre Full time

Company Description

Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.

The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.

**Job Description**:

- Establish and maintain the files on all accounts according to the sales procedure manual.
- Organize the filing system of the Division/ Department/ Section (i.e. photo-copying / faxing/ filing etc.)
- Control customer database mailing list and ensure that it is updated constantly.
- Keep a record on client profiles.
- Co-ordinate & hosting of familiarisation and site inspection activity including follow-up.
- Prepare a tentative monthly schedule to record all sales and other related activities for the preceding month.
- Prepare and submit a weekly report on the information gathered about our Hotel’s competitors.
- Assist the department in the production of proposals, letter typing, mail-outs and outgoing communication material
- Open and sort all incoming correspondence for the attention of the Sales Department, source information as necessary to enable a prompt and accurate response.
- Collation of sales kits and collateral for sales blitzes as required
- Assist in database management, i.e. update of contacts.
- Take minutes of meetings that are Sales & Marketing related.
- Organize the recording system for all incoming and outgoing correspondence.
- Assist the Director of Sales & Marketing with specific projects related to internal and external promotions.
- Assist in the handling of phone calls and follow up as required.
- Assist in the distribution of materials when required e.g. hotel brochures, sales kits for external promotions.

**Qualifications**:

- Minimum of two years experience in a similar role in a Hospitality environment, 5 star luxury environment preferred.
- Projects professional image at all times through personal presentation / interpersonal skills.
- Demonstrated ability to prioritize tasks and excellent time management skills
- Knowledge of Opera, preferred
- Self motivated with a can do attitude
- Initiates contact and establishes rapport easily.
- Appreciates and maintains an effective outlet for stress.
- Excellent numeracy, verbal and written communication skills.
- Has the ability and willingness to undertake further development.
- Works under pressure without negative impact.
- Develops and maintains co-operative working relationships.
- Flexibility to work outside of normal business hours, as the business requires;
- Demonstrates understanding of hotel financial reporting and key performance indicators.

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