Sales Lead, Homeland Security

**Sales Lead, Homeland Security**:
**Date**:25 Nov 2024

**Location**: Singapore, Singapore

**Company**:Singtel Group

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As the Sales Lead for the MHA Tribe, you will play a crucial role in driving sales and business growth within the Ministry of Home Affairs sector. You will lead a team of sales professionals, build strategic relationships with C-suite executives, and uncover new business opportunities to contribute to NCS's vision.

**What will you do?**

**Leadership & Team Management**
- Lead and inspire a team of business development and sales professionals to meet and exceed growth targets.
- Develop strategies to maximize sales coverage and foster team growth.
- Promote a collaborative, high-performance culture focused on professional development and innovation.
- Mentor and coach team members to support their career growth and retention.

**Sales Strategy & Business Development**

**Sales & Growth Strategy**
- Develop and execute sales strategies to drive growth in the MHA sector.
- Ensure year-over-year growth through performance-driven initiatives and market alignment.
- Implement business development strategies that align with market demands and NCS’s growth vision.

**Sales Process Management**
- Manage the entire sales process, from identifying opportunities to closing deals, to maintain a high-quality pipeline.
- Oversee account penetration, prospect qualification, and the sales cycle.

**Business Opportunity Management**
- Identify and convert high-potential opportunities into valuable client engagements.
- Pursue new business opportunities to balance short-term gains and long-term growth.
- Lead account planning sessions to align with client needs and business objectives.

**Adaptive Market Strategies**
- Adjust strategies in response to market changes, client feedback, and performance data to remain competitive.

**Strategic Partnerships**
- Develop and manage framework agreements to establish long-term partnerships in the MHA sector.
- Build strategic partnerships that drive innovation and meet evolving MHA needs.
- Serve as the primary liaison for strategic partners, ensuring collaboration and shared growth.

**Client Relationship Management**
- Build strong, trusted relationships with key stakeholders, including C-suite executives.
- Act as a trusted advisor by understanding client needs and delivering tailored solutions.
- Identify future opportunities and ensure client satisfaction through regular strategic discussions.

**Cross-Functional Collaboration**
- Align NCS's strengths with MHA requirements to create competitive tender opportunities.
- Coordinate tender responses by working closely with the Client Service Unit, Lines of Business, and NEXT Services.
- Oversee bid preparation to maximize win potential and ensure cost-effectiveness.
- Guide internal stakeholders on sales strategies and client needs.

**Sales Performance & Reporting**
- Monitor and report on sales performance, including pipeline and revenue achievements.
- Provide accurate sales forecasts to guide strategic decision-making.
- Set and distribute sales targets to ensure workload balance.
- Develop metrics to measure sales initiatives and refine strategies based on data insights.
- Degree/Diploma in Business, Marketing, or a related field.
- Background in Computer Science or Computer Engineering is advantageous
- Proven success in sales leadership roles within MHA or related sectors.
- Over 8 years of experience in ICT services or consulting, with a focus on business development.
- Experience in technical sales is a plus.
- Strong communication and negotiation skills.
- Ability to articulate complex solutions effectively.
- Strategic thinking with a focus on developing and executing sales strategies.
- Experience engaging with C-suite executives.
- Familiarity with NCS processes and commercial arrangements.