Customer Service and Operations Support Telco
1 week ago
**_Customer Service and Operations Support for Changi Mobile Business. _**:
**Responsibilities**
- Strong interpersonal skills and comfortable to build rapport both internal and external stakeholders.
- Ensuring Changi Mobile sales orders are verified and provisioned with accuracy on a day-to-day basis
- Support Level 2 Product /Technical/ Billing escalation from Internal / External Customers
- Prepare Daily/Weekly/Monthly operation report
- Perform and abide to all Operational & Sales Procedures and reports
**Requirements**:
- Higher NITEC with at least 1-2 years of working experience
- Willing to work on shift (9am-6.30pm / 11.30am - 9pm), public holidays and weekends
- Prior experience in Customer Service of Telco will be at advantage
- Possess good communication skills
- Meticulous, organized, and motivated team player with cheerful disposition and strong desire to achieve
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