
Head of Casework
2 days ago
List of responsibilities, but not limited to:
- Oversee the development of the overall framework for casework and counselling of residents in the Hostel, budgeting & expenditure according to objectives of the department
- Develop sustainable structure and pathways for staff development and progression (together with Division Head and Corporate Services)
- Ensure staff understanding and aligned practice with the overall philosophy, and provide supervision & guidance for staff
- Oversee casework management and community engagements in the Hostel
- Provide guidance for crisis management & management of complex cases
- Provide direction and guidance on inter departmental and divisional collaboration for the purpose of rehabilitation
- Oversee and conduct family intervention whenever appropriate and necessary for recommended cases
- Coach, mentor and develop staff competency, including overseeing new employee onboarding and providing career development planning and opportunities.
- Networking and liaison with external agencies, by developing network with community agencies and establish collaborative relationship with their key personnel in the rehabilitation and community reintegration of the residents
- Attain the Department goals and ensure they are aligned with Division goals
- Report to the Head of Home
**Technical competencies**
- Ability to lead the team, to monitor and oversee staff competency and training in order to fulfill their evolving roles and responsibilities in the team
- Ensure staff work in compliance with company policies and standards
**Core competencies**
- Strong communication skills and effective interpersonal skills to engage internal and external stakeholders
- Ability to work in a multidisciplinary team to deliver social service outcome
**Preferred Achievements**
- Degree in Social Work with at least 5 years of experience in direct social work practice or similar setting
- Experience in managerial and organizational leadership
- Possess good knowledge and experiences with social work interventions, social policies and community engagement
- Familiar with clinical supervision framework and skills
- Familiar with community resources and government ministries’ systems (i.e. MSF, MOE etc)
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