Concierge

3 days ago


Singapore ORCHARD TURN DEVELOPMENTS PTE. LTD. Full time

**Responsibility**
- Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.
- Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard’s customer loyalty program
- Administration of partner promotions and reward redemption both at Concierge counters and in-store, for ION Orchard’s customer loyalty program
- Ensure all enquiries and/or feedback/complaints are addressed with the shoppers/tenants within stipulated guidelines and service levels
- Responsible for managing all verbal and/or written enquiries received from all shoppers/tenants facing touchpoints when assigned with Call Centre and/or Customer Care deployment(s)
- Responsible for general administration duties such as inventory management, reporting etc.
- Undertake ad-hoc projects and responsibilities that may be assigned from time to time

**Qualifications/Requirements**
- Minimum 1 year of working experience
- Relevant experience in a retail or hospitality environment will be an added advantage
- Ability to converse fluently in English. Other language skills will be a plus factor
- Pleasant personality with genuine aptitude for service-related work
- Willing to work on weekends, public holidays and shifts


  • Concierge

    6 days ago


    Singapore JLL Full time

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Concierge

    3 days ago


    Singapore JLL Full time

    **JLL empowers you to shape a brighter way**. **Concierge Job Description in Residential Environment** **In General** - Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others...

  • Concierge

    5 days ago


    Singapore CONCORDE HOTEL SINGAPORE Full time

    **Responsibilities**: - Supervise and provide direction for overall, day to day operations and administration of the Concierge section - Ensure that all arriving and departing guests are promptly attended efficiently - Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints /...

  • Lifestyles Concierge

    2 weeks ago


    Singapore ASPIRE LIFESTYLES Full time

    The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an Omni Channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior...

  • Concierge

    2 weeks ago


    Singapore CONRAD SINGAPORE MARINA BAY Full time

    A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing?A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local...


  • Singapore Private Concierge Club Full time

    Private Concierge Club is a high‐touch lifestyle and VIP concierge brand serving high‐net‐worth and ultra‐high‐net‐worth clients in Singapore and internationally. We support them with: Lifestyle and VIP concierge services Relocation support Private healthcare navigation Corporate and executive experience management Travel, bookings, events,...


  • Singapore Mandarin Oriental Hotel Group Full time

    **Responsibilities**: - Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly - Provide Concierge - related trainings to Concierge/Baggage & Front Office Team - Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager - Ensure that colleagues are well - groomed and arrives for...

  • Lifestyle Concierge

    2 weeks ago


    Singapore Aspire Lifestyles (Apac) Pte. Ltd. Full time

    The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an Omni Channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior...

  • Concierge

    2 weeks ago


    Singapore RAFFLES QUAY ASSET MANAGEMENT PTE LTD Full time

    As a Centre Concierge, s/he will be the first point of contact for all tenants and guests, responsible for making a first great impression each day. S/he will need to provide an unrivalled experience for our members and support the operations and ensure that all responsibilities are delivered with high quality and in a timely manner. **Concierge/Front of...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    Reporting to the Director of Business Development, the Medical Concierge Executive is to provide coordination and administrative support to the organisation’s medical concierge business. **PRIMARY DUTIES & RESPONSIBILITIES** To respond to request for services, appointments, information in a timely, responsible and professional manner. **SECONDARY DUTIES...