Billing Process Specialist
2 days ago
**Billing Process Specialist**
Role & responsibilities:
- Interact closely and partner with program office on billing process automation and improvement through the use of RPA
- Interact closely and partner with IT division to develop a new billing system for automation. Work involves:
- Project documentation
- User requirement gathering
- Co-ordination of UAT testing and training
- Good knowledge of Cloud Service Provider (CSP) portal to download and compile information for billing and analysis purposes
- Preparation of monthly Cloud Service Provider (CSP) billing report for various stakeholders
- Track and identify new/terminated Cloud Service Provider (CSP) accounts for billing purpose
- Handle billing and accruals for Cloud related services and engage CSPs in investigations to resolve billing disputes
- Gather and analyse billing information/data to identify gaps and recommend solutions
- Handle Customers’ enquiries and disputes for Cloud related services invoices
- Follow up with customers on aging Cloud related services invoices
- Perform any other duties as and when assigned by Supervisor/Manager
Requirements:
- Min Diploma holder in Accountancy / Finance or equivalent with at least 5 years of experience in the related field
- Proven work experience in Cloud service billing is preferred
- Possess positive attitude, meticulous, analytical with good problem-solving skills
- Excellent interpersonal and communication skill to work with cross-functional teams at all levels
- Proficient in Microsoft Office in particular Microsoft Excel and PowerPoint
Coen Tay Zhi Xuan (R1989334)
Scientec Consulting Pte Ltd (ScienTec Personnel) -11C5781
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