Commercial Vehicle Claim Executive

7 days ago

Singapore THE ONE HOLDINGS PTE. LTD. Full time

**Claim Handling**:Managing and processing claims related to commercial vehicles such as trucks, buses, or company fleet vehicles. This includes verifying claim details, assessing damages, and ensuring proper documentation.
- **Customer Service**:Acting as the point of contact for clients, insurance agents, and repair shops. Providing guidance and updates about claim status and resolving any issues that arise during the claim process.
- **Assessment and Evaluation**:Conducting or coordinating vehicle inspections, damages assessment, and estimating repair costs.
- **Claim Documentation**:Ensuring all necessary documentation (police reports, photos, repair estimates, etc.) is complete and accurate.
- **Coordination**:Liaising with insurance adjusters, repair service providers, surveyors, and third parties involved in the claim process.
- **Settlement Processing**:Negotiating and finalizing claim settlements in accordance with company policies and insurance coverage.
- **Follow-up**:Monitoring ongoing claims to ensure timely resolution and preventing delays in payments.
- **Reporting**:Maintaining records of claims, preparing reports, and analyzing claim trends to identify potential fraud or frequent issues.
- **Compliance**:Ensuring adherence to regulatory requirements and company procedures during the entire claim process.

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