Sgunitedjobs Reservations Manager

1 week ago

Singapore VAREL SINGAPORE PTE. LTD. Full time

**Varel Singapore, A Tribute Portfolio Hotel**is set to open in Q4 2025 / Q1 2026, and we’re looking for a driven and detail-oriented **Reservations Manager**to join our pre-opening team.

**Job Summary**

As Reservations Manager, you will lead the reservations team in driving revenue, optimizing occupancy, and delivering personalized guest experiences. You will play a pivotal role in pre-opening preparations, system setup, and team training, ensuring seamless reservation operations aligned with Tribute Portfolio’s independent spirit and Marriott standards.

**Key Responsibilities**

**Strategic Reservations & Revenue Optimization**
- Set up reservations SOPs, systems, and workflows for pre-opening
- Analyze market trends and competitor data to identify revenue opportunities
- Monitor daily pickup, forecast accuracy, and same-day selling strategies
- Collaborate with Revenue and Sales teams to optimize room inventory and pricing

**Daily Reservations Operations**
- Ensure accuracy in room blocks, billing instructions, and guest profiles
- Manage group bookings, rooming lists, and special requests
- Track no-shows, cancellations, and waitlist priorities
- Generate contracts and proposals for group and corporate bookings

**Guest Experience & Brand Alignment**
- Deliver personalized service that reflects Tribute Portfolio’s brand personality
- Handle guest complaints and special requests with empathy and efficiency
- Build guest loyalty through proactive communication and thoughtful touches
- Ensure all reservation touchpoints reflect brand tone and service standards

**Team Leadership & Training**
- Recruit, train, and mentor reservations team members
- Develop onboarding plans and ongoing training modules
- Monitor call quality and reservation accuracy
- Create monthly schedules and manage team productivity

**Additional Responsibilities**
- Support system integration and testing during pre-opening
- Maintain reservation-related content across booking platforms
- Liaise with IT and vendors for system setup and troubleshooting
- Prepare reports for management on booking trends and performance

**Education & Experience**
- Diploma or Degree in Hospitality, Business, or related field preferred
- Minimum 2 years’ experience in reservations, front office, or revenue management
- Pre-opening experience is an advantage
- Familiarity with Marriott systems (e.g., MARSHA, Opera, OneSource) preferred

  • #sgunitedjobs Service Administrator

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $1,800 - $2,300 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 99128**Job Views** - 1Roles & Responsibilities - Assist in preparing work order & job scheduling - Co-ordinate with subcontractor for job scheduling - Control & Sales of Spare Parts -...

  • Management Trainee #sgunitedjobs

    3 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $6,000 - $10,000 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 49319**Job Views** - 1Roles & Responsibilities We are looking for committed and passionate individuals who want to make a difference, with a positive attitude and strong work ethnics. Fast...

  • Director #sgunitedjobs

    2 weeks ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $12,100 - $15,000 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 94156**Job Views** - 1Roles & Responsibilities **JOB DESCRIPTION** - Plan and execute short - and long-term activities to achieve Company objectives. - Develop and maintain relationship with...

  • Architectural Coordinator #sgunitedjobs

    2 weeks ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,800 - $5,500 Per Month**Date Posted** - 11 hours agoAdditional Details **Job ID** - 94229**Job Views** - 29Roles & Responsibilities - Attend techinical meeting/site meetings with consultants, and provide technical solutions; - Study drawings and coordinate architectural works...

  • Restaurant Manager #sgunitedjobs

    2 weeks ago

    Singapore BUNGA TELANG RESTAURANT PTE. LTD. Full time

    **Vacancy: Restaurant Manager #SGUnitedJobs (Non-Halal) [Somerset]** **Salary: $2,500 - 3,500 (Negotiable)** **Job Descriptions**: - Assist in managing restaurant operations to meet the standard of food quality & safety, great customer services and hygiene. - Assist in maintaining restaurant inventory record - Achieving sales target & ensuring...

  • Reservations Manager

    6 days ago

    Singapore GRAND PARK CITY HALL Full time

    Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....

  • Reservations Manager

    2 weeks ago

    Singapore TPC HOTEL PTE. LTD. Full time

    **Responsibilities**: Reservations - Direct the reservations team to maximise the sales of rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications. - Lead the Reservations team to effectively carry out bookings for guests, ensuring a smooth and efficient process for...

  • Reservations Senior Manager

    3 days ago

    Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Responsiblities: - Analyze data, guest data and feedback to improve service quality, booking patterns and market trends. - Manage room inventory to maximize occupancy Monitor room sales and booking pick-up rates for management reporting. - Evaluate Connects and Reservation department's compliance with Connect and reservation policies and procedures, and...

  • Assistant Reservations Manager

    2 weeks ago

    Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    **Company Description** Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable...

  • #sgunitedjobs Scientist

    1 day ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Contract **Salary** $4,500 - $9,000 Per Month **Date Posted** 1 day ago Additional Details **Job ID** 2117 **Job Views** 3 **Job Description**: Roles & Responsibilities - Network analytics, network intelligence - Dynamic network resource allocation and management - Mobile edge computing -...