User Operation Executive
4 days ago
Duty and Responsibility 1. Adept in conduct of KYC/KYB activities, with at least 3 years of related experience, preferably B2B at a respectable ecommerce / related service provider. 2. Have participated in teams for KYC/KYB, Customer Service and related functions, with a deep understanding of considerations and SOPs. 3. Able to assess and understand KYC/KYB requirements for maritime industry and basic eligibility. 4. Able to understand stakeholder needs and execute plans to deliver on needs. 5. Able to be a team player to execute data management plans and enhance internal and external user touchpoints. The tasks to be carried out within this role are: 1. Execute User Operations and Customer Service tasks to achieve business goals. 2. Monitor operations and report issues to request for resolutions to increase efficiency, delivering higher service quality. 3. Provide meaningful feedback with relevant context to Platform Operations and Training Team, contributing to service improvements. 4. Interact with Business Units to uncover and understand Customer and Internal User painpoints, reporting issues to Platform Operations. 5. Champion KYC/KYB processes, routinely update Business Units on new developments. Team Fit: 1. Balanced world view with understanding of a global maritime market. 2. Interest in world affairs, supply & demand, geo-politics & their effects. 3. Excellent verbal and written communication skills (English & Mandarin). 4. Keen eye for detail. 5. Organized & process driven. 6. Critical thinking. 7. Advanced skills in MS Office software or equivalent. 8. "Play to Win" attitude. 9. Team player. 10. Thoughtfulness towards business goals & stakeholders. In this role, you will learn about: 1. Business 2. Stakeholder Management 3. Organizational Needs 4. Team Building 5. Critical thinking. You will be exposed to real life examples of: 1. Leadership 2. Management Skills 3. Generating Profits 4. Driving Revenue 5. Business expansion **Qualifications**: 1. Diploma/Degree from a recognized institution in CS or relevant field or, 2. Substantial experience with proven results in relevant field Plus Points 1. Superb skills in MS Office Suite. 2. Knowledge of digital platforms, operations tools and ecosystems. 3. Experience in finance KYC/KYB. 4. Experience in Maritime Industry. 5. Experience in User Operations (Tech Industry).
-
User Operations
6 days ago
Singapore MARINE ONLINE (SINGAPORE) PTE. LTD. Full time**Responsibilities** This position reports directly to the Manager (Platform Operations). This role is an executive for user operations and customer service operations for Marine Online and related properties. This role will be supported with team members. - Adept in conduct of KYC/KYB activities, with at least 3 years of related experience, preferably B2B...
-
User Operation
2 weeks ago
Singapore MASON & CO PTE. LTD. Full timeMy client is one of the famous Cryptocurrency Exchange, the role will be based in Singapore. Job Responsibilities: - Responsible for user activity and retention. Developing user stratification strategy through data mining and product analysis, establishing marketing models, and building user lifecycle operation strategy. - Responsible for user tag project....
-
Project Manager
2 weeks ago
Singapore User Full timeDeveloped internally within Client, these various products aim to enable public officers to be more productive and effective in their roles by leveraging these tools. What to expect: Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns, programs, events, and creating reports...
-
User Operations Manager
6 days ago
Singapore Nansen.ai Full timeNansen is a blockchain analytics platform that enriches on-chain data with millions of wallets labels. Crypto investors use Nansen to discover opportunities, perform due diligence and defend their portfolios with our real-time dashboards and alerts. **Remote, EMEA / APAC** Nansen is a blockchain analytics platform that enriches on-chain data with millions...
-
Full Stack Developer
2 weeks ago
Singapore User Full timeYou will be part of the team responsible for the full stack design, development, and maintenance of software testing toolkits that support the Air Traffic Management Support (ATMS) systems. These toolkits are essential for validating the functionality and performance of the ATM support systems, which support essential Air Traffic Control (ATC) operations...
-
Fullstack Team Lead
7 days ago
Singapore User Full timeScope of Work for Team Lead To develop, perform unit-test on solutions, execute built-code for testing, perform system Integration/Regression Test and other tests required by the Authority prior to rollout of applications. To collaborate with multiple stakeholders (e.g., Product Owner) to understand business requirements and translate them into technical...
-
User Operation
2 weeks ago
Singapore MASON & CO PTE. LTD. Full timeMy client is one of the famous Cryptocurrency Exchange, the role will be based in Singapore. Job Responsibilities: - Responsible for the commercialization metrics of platform users, optimizing existing commercialization scenarios/products, developing more commercialization strategies, and maximizing the value of traffic. - Utilize existing tools such as...
-
User Experience Operations Analyst
6 days ago
Singapore TikTok Pte. Ltd. Full time $60,000 - $120,000 per yearResponsibilities About the team The Global E-commerce Operations Events team collaborate on strategic e-commerce promotion projects within the search ecosystem, covering core marketing milestones such as Ramadan, Black Friday, Shopping Festival, and Payday Sales. Based on trend analysis to decode real-time hot search data, and work in tandem with campaign...
-
UX (User Experience) Designer
4 days ago
Singapore TELESOURCE EXECUTIVE SEARCH PTE. LTD. Full time**UX (User Experience) Designer Roles and Responsibilities - Gather and evaluate user requirements in collaboration with product managers and engineers - Illustrate design ideas using storyboards, process flows and sitemaps - Design graphic user interface elements, like menus, tabs and widgets - Define interaction models, user task flows, and UI (user...
-
User Operation Specialist
2 weeks ago
Singapore TIKTOK PTE. LTD. Full time**Responsibilities **About TikTok** TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo. **Team Introduction** Our Data-TnS-PUO Team is responsible for providing...