Branch Control Assessment

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**Job Overview**:
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

**Shape your Career with Citi**

**Citibank** serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

**Chief Operating Office / COO**is focused on modernizing and simplifying so we can make our firm an easier place for our colleagues to work and a better bank for our clients.

We’re currently looking for a high caliber professional to join our team as **Vice President, Branch Control Assessment & Testing Design Lead - Hybrid** (Internal Job Title: Quality Assurance, Monitoring & Testing Lead Analyst - **C13**) Singapore.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

This position reports to the Enterprise Branch & Legacy Franchises Controls Testing Head, within the Consumer Businesses, Operations, and Enterprise Functions CTU; and is an execution-oriented individual contributor position accountable for end-to-end Branch controls assessment, monitoring and testing - i.e., operational controls performance assurance/testing - which includes design, execution, results reporting, and insight sharing related to the above scope of controls assessment, monitoring and testing.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

**In this role, you’re expected to have**:

- Supports the Enterprise Branch & Legacy Franchises Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
- Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
- Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and testing tool setup.
- Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
- Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
- Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
- Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
- Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
- Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of