Avp, Technology Control Team

The Technology Governance & Control Team (TGCT) is a key IT Team providing IT Technology Governance and Control oversight on the IT System Development and Service Management, IT Operations, and IT Support and Control functions of SMBC in Singapore.

The Technology Governance & Control Team (TGCT) is a key IT Team providing IT Technology Governance and Control oversight on the IT System Development and Service Management, IT Operations, and IT Support and Control functions of SMBC in Singapore.

**Responsibilities**:

- A key member in the IT Quality Assurance Team to enhance the overall IT Technology Quality Assurance (QA) and Control framework.
- Develop, implement, and maintain the relevant IT Technology QA and Control framework and its underlying Policies and Processes (inclusive of process implementation and tools development) for Singapore Branch and across APAC Branches.
- Plan and conduct regular IT Technology QA & Control compliance checks on in-scope Technology Controls (e.g., Project Management, IT Security and Operations) per defined schedules to evaluate and analyse the adequacy and effectiveness of the IT internal controls within the controls' areas.
- Prepare, produce and review IT Technology QA & Control compliance checks assessment reports for all completed assessments.
- Establish post checks’ remediation and improvement plans with responsible action owners and drive the completion and closure of the improvements and remediation plans with regular progress reporting to stakeholders.
- Establish and upkeep the set of IT Technology QA & Control compliance checklists (IT Controls Objectives) on the in-scope Technology Controls that are in line with regulatory requirements (e.g., MAS TRMG, BNM RMIT) and the bank’s internal IT procedure manuals, where they are timely reviewed and updated for its relevancy.
- Ensure compliance with the bank’s IT Governance policies and procedures and implement support initiatives to strengthen the overall governance framework, e.g., liaise with IT system owners to perform system risk assessment whenever there are system enhancement or new onboarding of systems.
- Liaise and work with APAC branches on the standardization of processes and procedure and perform review of APAC Branches’ IT related documents such as Procedure Manuals and Guidelines.
- Provide advisory and guidance to the technology teams to ensure that they adhere to the IT Technology policies and procedures.
- A member of the Continuous Improvement Team to implement IT Technology Governance and Controls on digitalized platform (e.g., JIRA or ServiceNow) for better productivity, better controls and higher efficiency.
- Provide quality IT Audit supports to relevant Business Units and IT Audits.

**Job Requirements**
- Bachelor’s degree in IT or equivalent with min. 5 years of working experience with good knowledge and experience in IT Governance and Control function, preferably within the Financial Services sector.
- Experience in IT Quality Management framework and the relevant IT Quality Assurance functions and their management and implementation.
- Ability to identify the risk within process and develop control checks to ascertain the controls implemented are effective.
- Ability to work collaboratively with stakeholders at all levels of the organization (e.g., between HQ, APAC branches and Singapore teams)
- Good working knowledge of relevant industry standards and understanding of industry trends and products.
- Proven ability to understand, identify, analyse and communicate clearly the operational risks within processes.
- Good understanding of the overall System Development and Operational processes within the financial services industry.
- Strong decision-making skills, with the ability to demonstrate sound judgement.
- A structured and logical approach to work.
- Strong problem solving and numerical skills.
- Ability to manage large workloads and tight deadlines and prioritize accordingly.
- Experience in IT Governance Reviews, Controls Testing and Assurance, and delivery of relevant IT Quality Assurance training.
- Excellent communication, presentation and interpersonal skills.
- Working experience on JIRA (workflow management system) and ServiceNow (ITSM/ITAM) is preferred.