Manager Product Monitoring and Technical Support
2 weeks ago
**Tasks**
- Provide daily, general technical & diagnostic support, as well as technical parts support to all importers within the Asia Pacific region
- Manage quality field analysis, monitor and evaluate technical vehicle quality, in close collaboration with headquarters/ technical competence centre/ R&D
- Support the markets in vehicle diagnostics and fault finding, related to Internal Combustion Engine Vehicles (ICE), Plug-In Hybrid Electrical Vehicles (PHEV), and Battery Electrical Vehicles (BEV), as well as special tools, workshop equipment and Porsche After Sales IT systems
- Oversee the High-Voltage/Li-Ion Battery repair concept, incl. working on live systems (High Voltage Expert), training and preparing markets for introduction of Battery Electric Vehicles
- Supervise body and paint shop assessments, incl. training management and further development of the body repair business in the Asia Pacific region
- Manage and organise regional technical conferences as well as support the After Sales team in various projects and assignments
**Requirements**:
- Certified Master Technician, Porsche experience would be an advantage
- Certified High-Voltage Technician on Plug-In Hybrid technology (PHEV) & Battery Electrical Vehicles (BEV)
- Excellent overall understanding of automotive technology, diagnostics and repair
- At least 5 years automotive retail background (Service operational experience)
- Proficiency in MS Office
- Well versed in organization, presentation, English language (written and spoken), communication, and reporting skills
- Displays reliability, ability to work independently and leadership skills
- Willingness to work in a multicultural environment and to travel on a flexible schedule depending on business needs
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