Front Office

2 weeks ago

Singapore Marriott International, Inc Full time

**Job Number** 23099900

**Job Category** Rooms & Guest Services Operations

**Location** The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

  • Front Office Supervisor

    6 days ago

    Singapore MANDAI RESORTS PTE. LTD. Full time

    **Main Duties and Responsibilities** The Front Office Supervisor is responsible for overseeing daily front desk operations to ensure the highest standards of guest service are consistently delivered. This role assists in supervising Front Office Host, managing guest check-in and check-out processes, handling guest requests and complaints, and maintaining...

  • Front Office Supervisor

    6 days ago

    Singapore COMO Hotels and Resorts Full time

    COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Front Office Supervisor **Base Location**:Singapore **Department**:Front Office **Reporting to**:Front Office Manager **Tasks/Responsibilities**: - Supervise the daily operation of the Front Office Department, which includes Guest Relation Agents, Front Desk, Telephone...

  • Front Office Manager

    2 weeks ago

    Singapore THE CLAN HOTEL Full time

    **Responsibilities** The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards...

  • Front Office Manager

    2 days ago

    Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    **Purpose of Job The Front Office Manager oversees the front office team. He/She manages, supervises and coordinate the daily front office operation and ensure that all procedures are performed in accordance with established standard and procedures to reach optimal guest satisfaction. He/She monitors financial performance and works jointly with the...

  • Front Office

    12 hours ago

    Singapore Goodwood Park Hotel Full time

    Bellman / Bell Captain - Guest Relations Officer - Front Office Executive - Duty Manager **To apply, please send your full resume to**: Call: +65 6730 1841 / 1842

  • Front Office Supervisor

    4 days ago

    Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time $60,000 - $80,000 per year

    What do we expect from you?Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures.How your day looks...

  • Front Office Manager

    2 weeks ago

    Singapore COMO Hotels and Resorts Full time

    COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Front Office Manager **Base Location**:Singapore **Department**:Front Office **Reporting to**:General Manager **Job Summary**: Lead the pre-opening Front Office department. Responsible for the effective and efficient operation of all Front of House departments within Front...

  • Front Office Manager

    1 week ago

    Singapore IBIS SINGAPORE ON BENCOOLEN Full time

    To ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...

  • Front Office Supervisor

    13 hours ago

    Singapore HERITAGE HOSPITALITY PTE. LTD. Full time

    **JOB PURPOSE**: Supervise a team of Front Office Agents to ensure that all front of house and guests services processes are handled in accordance with prescribed service standards and policies to achieve maximum guests’ satisfaction. **ACCOUNTABILITIES**: 1. Plan and roster the Front Office Agents shift. 2. Follows policy and procedures with regards to...

  • Front Office Executive

    2 days ago

    Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    A Front Office Executive ensures that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing? As a Front Office Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the...