Sales Support

2 weeks ago

Singapore Yusen Logistics Full time

**Overview**:
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

1. Supporting local and key accounts.
2. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
3. Provide in-house support to the Sales Personnel in handling sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts.
4. Follow-up on client quotations and enquiries within stipulated time period.
5. Generate weekly/monthly reports for customers, in accordance with their requested format.
6. Follow up on clients' outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
7. Maintain customer tariffs in server
8. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner
9. Arrange credit facility approval on behalf of Sales Personnel for new clients
10. Follow up and arrange triangle shipment billing instructions with respective business units.
11. Facilitate Sales Personnel on preparation of periodic business reviews.
12. Perform other job duties as requested by the Immediate Superior / HOD.

**Job Requirements**
- Diploma holder and above
- 2 to 3 years with freight forwarding knowledge in similar capacity.
- Team player with positive working attitude and strong customer focus. Proficient in Excel is a plus.

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