Customer Call Centre Officer

2 days ago


Singapore TEMPSERV PTE. LTD. Full time

**Responsibilities:
Outbound Call Associate
- Proactive contact and engage customers to gather critical information through survey, telemarketing activities
- Meet and achieve the individual and company’s key performance indicators
- Acquire a strong knowledge of the products and services, culture and processes
- Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
- Resolve customer queries efficiently and escalate issues promptly
- Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance Other duties as assigned by Team Lead and/or Branch Head

**Requirements**:

- GCE 'N' level/ Nitec/Diploma
- 1-2 years customer service experience.

***

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151



  • Singapore SEARCH INDEX PTE. LTD. Full time

    Call Centre - No Exp Are Welcome To Apply - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Contact Centre**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound call - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with...


  • Singapore Volt Singapore Full time

    **Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. **The Responsibilities**: - Follow-up with customers to ensure the issues have been resolved - Logged all the calls and report into...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...


  • Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...


  • Singapore Volt Full time

    Location: - Singapore- Job Type: - Permanent- Salary: - S$2000 - S$3000 per month- Reference: - BBBH10477_1672026868- Contact: - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    No Exp Welcome - Training Will Be Provided - Call Centre / Customer Service Exp - 5 Days, Office Hour (Able to work on Weekend) **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc...


  • Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    **Customer Service Officer (Call Centre) - 2 Years Contract - Singapore** **Key Responsibilities**: - Provide friendly and efficient assistance to ensure a pleasant customer experience. - Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions. - Follow up on unresolved incidents and ensure...


  • Singapore Volt Singapore Full time

    **Customer Service Officer - 2 Years Contract - Singaporeans Only** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. - Salary Package: $2000 - $2800 - Mandarin Speaker is a plus in order to assist with mandarin speaking clients - Singaporeans...


  • Singapore Volt Full time

    Location: - Singapore- Job Type: - Permanent- Salary: - S$2000 - S$2800 per month- Reference: - BBBH10477_1699265399- Contact: - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singaporeans Only** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to...