F&b Executive

6 days ago

Singapore SOI AROY PTE. LTD. Full time

An F&B Executive's primary responsibility is to **manage daily food and beverage operations by ensuring superior customer service, maintaining hygiene and safety standards, and overseeing staff and inventory**. Key duties include managing service delivery, handling customer complaints, training employees, monitoring costs, and ensuring food quality and consistency. The role requires strong leadership, organizational, and communication skills, with a focus on adapting to a fast-paced environment and improving overall operational efficiency.

Key Responsibilities
- **Operations Management**:Coordinate and supervise daily Front of House and Back of House operations to ensure smooth functioning.
- **Customer Service**:Deliver excellent customer service, respond to complaints, and strive to maximize customer satisfaction.
- **Staff Management**:Train and supervise F&B staff, conduct performance appraisals, and provide feedback to improve productivity and adhere to service standards.
- **Food & Beverage Standards**:Ensure consistency in food preparation, taste, and presentation, and uphold high standards of hygiene and safety.
- **Inventory & Cost Control**:Monitor food supplies, manage inventory, and identify ways to control operational costs and minimize waste.
- **Reporting & Administration**:Prepare reports on revenues and expenses, and manage daily sales and petty cash.
- **Marketing & Promotion**:Suggest ideas for promotions and local engagement activities to attract a broader audience and promote the restaurant's brand.

Essential Skills & Qualifications
- **Organizational Skills**:Excellent multitasking and organizational abilities to manage various aspects of operations efficiently.
- **Adaptability**:Ability to thrive in a fast-paced and dynamic environment.
- **Customer Focus**:A genuine interest in providing superior customer service and ensuring a positive experience for guests.
- A strong, service-oriented interest in the F&B and hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Willingness to work split shifts, weekends, and public holidays.

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