Outbound Operations
6 days ago
Manage daily operations for travel
- Arrange land packages (accommodations/transfers/attractions)
- Interacts with overseas travel agents (Land Operators)
- Provide general secretarial support in overall office operations, assignments, and projects
- Post information, file documents and maintain paper and computer records management/file systems
- Provide service to customers by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution
- Ensure booking are processed / deadline by overseas arrangement are met and issuing of vouchers
- Ensure travel documents are processed accurately
**Requirements**:
- Minimum GCE O' Level & above or preferably Diploma in Tourism from a recognized Polytechnic
- Experience in the Travel Industry is an added advantage
- Preferably 1 year of working experience in Outbound Operations
- Meticulous administrative and operational skills
- Computer literate with knowledge of Microsoft Word, Excel, Galileo/Airline systems are preferable
- Proficient and fluent in both Chinese (Mandarin) and English.
- Able to work independently
- A proactive team player who can work in a fast-paced environment
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